International Customer Support Representative
hace 3 semanas
We are seeking a highly skilled and motivated individual to join our team as a Customer Support Representative. As a key member of our international team, you will be responsible for delivering exceptional customer service to our clients worldwide.
Your primary focus will be on working collaboratively with consumers to answer product information requests and resolve queries in a professional and skilled manner. This will involve developing a sound understanding of the products and services offered by our client, New Balance, and becoming an expert on all things New Balance.
You will be responsible for providing an omnichannel service to our consumers via telephone, email, chat, and social media, ensuring that every interaction is of the highest quality and exceeds customer expectations.
To be successful in this role, you will need a fluent level of Dutch with exceptional grammar and spelling skills, as well as a high level of English (both written and spoken). You will also require a genuine passion for delivering outstanding customer service, a strong administrative skillset with a keen eye for detail, and a professional outlook with a proactive approach to problem-solving.
In return for your hard work and dedication, you will receive a competitive salary of €14 per hour, as well as the opportunity to work for a dynamic and innovative company that values diversity and inclusion.
We are looking for a talented individual who is passionate about customer support and is committed to delivering exceptional results. If you are a motivated and driven individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service to our clients worldwide
- Develop a sound understanding of the products and services offered by New Balance
- Provide an omnichannel service to our consumers via telephone, email, chat, and social media
- Resolve customer queries and resolve issues in a professional and skilled manner
- Work collaboratively with consumers to provide individual solutions
Requirements:
- Fluent level of Dutch with exceptional grammar and spelling skills
- High level of English (both written and spoken)
- Genuine passion for delivering outstanding customer service
- Strong administrative skills with a keen eye for detail
- Professional outlook with a proactive approach to problem-solving
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