Executive Housekeeper Assistant

hace 1 día


Madrid, Madrid, España Accor Hotels A tiempo completo

Job Description:

As an Assistant to the Executive Housekeeper, you will play a vital role in ensuring the highest standards of cleanliness and hospitality at Mövenpick Resort & Spa Bintan Lagoon. Your primary responsibility will be to assist the Executive Housekeeper in personnel matters, including interviewing, evaluating, and counselling housekeeping staff. You will also be responsible for establishing and maintaining effective employee relations, ensuring good interdepartmental communication, and coordinating with other departments as needed.

Key Responsibilities:

  • Assist the Executive Housekeeper in personnel matters, including interviewing, evaluating, and counselling housekeeping staff.
  • Establish and maintain effective employee relations.
  • Ensure good interdepartmental communication and coordinate with other departments as needed.
  • Inspect guest and public areas daily to ensure that all furnishings, facilities, and equipment are clean and in good repair.
  • Monitor housekeeping personnel to ensure that rooms receive proper attention.
  • Coordinate the spring cleaning and maintenance requisitions of all rooms and public areas with the Executive Housekeeper.
  • Receive and investigate queries and complaints from hotel guests, Management, and Front Office.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.

About Us:
Mövenpick Resort & Spa Bintan Lagoon is a luxurious beach resort located on the island of Bintan, Indonesia. We offer a range of amenities and services, including two golf courses, three lagoon swimming pools, and a vast wellness and recreation village. Our team is committed to providing exceptional service and ensuring that every guest has a memorable stay with us.

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