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Luxury Sales Professional

hace 1 mes

Madrid, Madrid, España Tag Heuer A tiempo completo
Job Summary

As a Client Advisor at TAG Heuer, you will play a key role in crafting an unforgettable experience for our clients. You will have the opportunity to work with iconic luxury timepieces and leverage all available resources to build long-lasting personal connections with clients.

Key Responsibilities
  • Embodies TAG Heuer's brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events.
  • Achieves individual clienteling objectives, leveraging all the tools provided.
  • Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business.
  • Communicates the brand story & DNA in an inspiring way, as well as advantages and technical details to build trust and long-lasting relationships.
  • Contributes to all daily processes under the supervision of the Boutique management (inventory, cash, security, store opening and closing...).
  • Leverages properly all tools (CEGID, Salesforce) and performs VM. Coordinates Aftersales operations until the return of the watch.

Requirements
  • Performance-driven salesperson who consistently seeks to achieve sales targets through selling techniques & collaboration.
  • Supports colleagues & other team members in the boutique.
  • Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients' touchpoints).
  • Proposes new ideas to develop sales (merchandising, events, product mix).

About TAG Heuer

At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some of the most iconic luxury timepieces in the world. We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams. LVMH offers and supports a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees). We promote and encourage building a community within your workplace, and with that a safe space for all.