Key Sales Professional

hace 4 semanas

Madrid, Madrid, España Tapestry A tiempo completo

At Tapestry, we're looking for a top-performing Sales Associate to join our team. As a Senior Sales Associate, you will play a key role in achieving store goals in sales, productivity, and service. Using Coach selling skills and Service training, you will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations.

As a Sales Ambassador for Luxury Brands, your main objective will be to represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded. You will be expected to maintain high energy on the sales floor, consistently achieve sales goals, and service all customers according to the Coach Approach standards.

Key Responsibilities:

  • Understand how individual productivity impacts the store;
  • Behave like a brand ambassador;
  • Model sales behaviours taught in company sales training programs;
  • Consistently achieve sales goals;
  • Able to work with multiple customers simultaneously;
  • Consistently anticipate and meet customers' needs;
  • Service all customers according to the Coach Approach standards;
  • Participate as a team member and encourage team to meet and exceed performance standards;
  • Champion company initiatives and supports management decisions;
  • Demonstrate professional ethics.

Requirements:

  • Previous management experience in a luxury retail service environment preferable;
  • High school diploma or equivalent; college degree preferred;
  • Possess current knowledge of fashion trends and competition in the marketplace;
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet);
  • Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirements;
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

At Tapestry, we're committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We're proud to be an equal opportunity and affirmative action employer.

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