Customer Service Advocate
hace 2 semanas
At Blue Mountain Loans, we strive to deliver exceptional customer experiences through our dedicated team of professionals.
About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing top-notch service to our customers via phone, email, and chat.
Key Responsibilities- Respond promptly and professionally to customer inquiries, addressing their concerns and resolving issues in a timely manner.
- Maintain a deep understanding of our products and services, utilizing this knowledge to effectively assist customers and provide tailored solutions.
- Collaborate with other departments to resolve complex issues and improve service delivery, ensuring seamless communication and efficient resolution.
- Participate in ongoing training sessions to stay updated on new products, services, and policies, solidifying your expertise and staying ahead of industry trends.
- Proven experience in a customer service role, preferably in a remote environment, where you can effectively communicate and build rapport with clients.
- Excellent communication skills, both written and verbal, allowing you to articulate complex information in a clear and concise manner.
- Ability to multitask and manage time effectively in a fast-paced environment, prioritizing tasks and meeting deadlines with ease.
- A positive attitude and a willingness to learn and grow within the company, embracing new challenges and opportunities for professional development.
As a valued member of our team, you can expect:
- Competitive Salary: $45,000 - $60,000 per year, based on experience and qualifications.
- Flexible Work Hours: Enjoy a healthy work-life balance with flexible scheduling options that allow you to choose your hours and meet your needs.
- Remote Work Options: Work from home and eliminate commuting time and expenses, making this an attractive opportunity for those seeking a more flexible lifestyle.
- Performance Bonuses: Earn incentives based on performance, motivating you to excel in your role and contribute to the company's success.
- Comprehensive Training: Receive thorough training programs to ensure you feel confident and prepared for your responsibilities.
- Career Advancement Opportunities: Clear paths for growth within the company, encouraging you to envision a long-term career and reach your full potential.
- Health and Wellness Benefits: Enjoy medical, dental, and mental health support, demonstrating the company's commitment to your overall well-being.
- Paid Time Off: Generous vacation and sick leave policies enhance job satisfaction and retention, allowing you to recharge and maintain a healthy work-life balance.
- Employee Recognition Programs: Acknowledge and reward hard work, creating a positive and motivating work environment that fosters growth and achievement.
-
Customer Service Advocate
hace 2 semanas
Madrid, Madrid, España Nutreco A tiempo completoAbout the RoleAs a Customer Service Advocate at Nutreco, you will be responsible for delivering exceptional customer experiences through proactive communication and timely resolution of customer issues.
-
Customer Service Advocate
hace 2 semanas
Madrid, Madrid, España Zephyrus Engineering Limited A tiempo completoAbout Zephyrus EngineeringAt Zephyrus Engineering, we are committed to delivering exceptional civil, environmental, structural, geotechnical engineering, and construction management services. Our client-centric approach ensures timely and accurate delivery of high-quality services across various industries.We seek a highly motivated Customer Service Advocate...
-
Customer Service Advocate
hace 5 días
Madrid, Madrid, España Slade Glass A tiempo completoWe are seeking an experienced Customer Service Advocate to support our administrative and organizational tasks at Slade Glass. This role involves being the first point of contact for valued members, delivering a satisfying member experience by listening, understanding, and addressing their concerns promptly.In this fast-paced 24/7 operation, you'll have the...
-
Customer Service Representative: Healthcare Advocate
hace 2 semanas
Madrid, Madrid, España Cigna A tiempo completoJob DescriptionWe are seeking a skilled Customer Service Representative to join our dynamic team at Cigna Corporation, a global health service company.About the Role:Manage customer queries through various communication channels, providing timely and pleasant resolutions.Take ownership of cases, following up with customers as needed and keeping comprehensive...
-
Customer Service Advocate at Cigna Global
hace 15 horas
Madrid, Madrid, España Cigna A tiempo completoAbout the RoleWe are currently looking for a skilled Customer Service Representative to join our dynamic team. As a key member of our customer service team, you will be responsible for managing day-to-day queries from Cigna's customers while prioritizing exceptional service delivery.ResponsibilitiesManage and resolve customer inquiries via various...
-
Broadband Customer Experience Advocate
hace 18 horas
Madrid, Madrid, España Cuckoo A tiempo completoAbout Cuckoo: We're changing the face of broadband. At Cuckoo, we put our customers at the heart of everything we do. Our mission is to make their lives easier and their broadband faster. We want them to feel good about their broadband.Our Story: We've already topped MoneySavingExpert's poll for the best customer service (twice) and are well on the way to...
-
Enterprise Customer Advocate
hace 2 semanas
Madrid, Madrid, España Zoomcar A tiempo completoEnterprise Customer AdvocateWe are seeking a highly motivated and experienced Enterprise Customer Advocate to join our team. In this role, you will be responsible for building and maintaining relationships with our enterprise customers, identifying opportunities for growth and improving customer satisfaction.You will work closely with our sales and business...
-
Global Customer Advocate
hace 2 semanas
Madrid, Madrid, España Cigna A tiempo completoKey ResponsibilitiesAs a Global Customer Advocate at Cigna Healthcare, you will be responsible for managing customer interactions, handling confidential information, and working collaboratively with other departments to resolve queries.You will be required to possess strong decision-making skills, navigate ambiguity, and maintain high-quality standards while...
-
Customer Service Representative
hace 1 semana
Madrid, Madrid, España Cigna A tiempo completoAbout the Role: We are currently looking for a skilled Customer Service Representative to join our dynamic team at Cigna Corporation. As a key member of our customer service team, you will play a crucial role in managing customer inquiries and providing timely resolutions through various communication channels.Job Responsibilities:Manage day-to-day customer...
-
Customer Service Expert
hace 4 semanas
Madrid, Madrid, España Cigna A tiempo completoCigna Corporation, a leading global health service company, is seeking a skilled Customer Service Representative to join its dynamic team. Salary: $45,000 - $65,000 per year. Job Description: As a Customer Service Representative, you will be responsible for managing customer inquiries through various communication channels, providing timely resolutions, and...
-
Customer Care Advocate
hace 2 semanas
Madrid, Madrid, España Convergys A tiempo completoAbout the JobWe are seeking a talented CUSTOMER CARE ADVOCATE to join our team in Barcelona. In this role, you will be responsible for providing exceptional customer care and support, working closely with our customers to resolve their issues and concerns.Your Key ResponsibilitiesProvide timely and effective support to customers via email and chat, ensuring...
-
Healthcare Customer Service Specialist
hace 2 semanas
Madrid, Madrid, España Cigna A tiempo completoCigna Healthcare is an advocate for better health through every stage of life. As a healthcare customer service specialist, you will be at the forefront of guiding customers through the healthcare system, empowering them to make informed decisions about their well-being. This role requires excellent communication skills, the ability to work under pressure,...
-
Customer Success Advocate
hace 5 días
Madrid, Madrid, España Sas A tiempo completoOverviewSAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. We're a debt-free multi-billion-dollar organization on our path to IPO-readiness.About the RoleThe Customer Success team seeks an experienced Sr. Customer Success Manager to establish and build relationships with SAS customers. This role involves...
-
Customer Service- Team Leader Spanish Advocate
hace 15 horas
Madrid, Madrid, España Msx International A tiempo completoJob OverviewMSX International is seeking a skilled Customer Service- Team Leader to join our team in Madrid or Barcelona. As a key member of our organization, you will play a vital role in ensuring exceptional customer support and meeting key performance metrics.Key ResponsibilitiesServe as a leader and mentor to a team of customer service agents, providing...
-
Cybersecurity Customer Advocate
hace 5 días
Madrid, Madrid, España Infotree Global Solutions A tiempo completoAbout Infotree Global Solutions: A leading cybersecurity company is seeking a dedicated and talented Customer Success Manager to join their dynamic team in Germany.Job OverviewWe are looking for a highly skilled professional with expertise in software product or service delivery, preferably in Cloud (AWS, Azure, GCP) or Kubernetes container and DevSecOps...
-
Customer Experience Advocate
hace 2 semanas
Madrid, Madrid, España Cuckoo A tiempo completoAbout UsCuckoo prioritizes customer satisfaction above all else, striving to make their lives easier and broadband faster.We aim to create a seamless experience for our customers, fostering trust through exceptional service. Our dedication to delivering top-notch support has earned us recognition from MoneySavingExpert's poll, where we've topped the list...
-
Customer Service Expert
hace 3 semanas
Madrid, Madrid, España Cigna A tiempo completoCompany Overview: Cigna Corporation is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve. Our mission is to guide our customers through the healthcare system, empowering them with the information and insight they need to make informed decisions about their health and vitality.About the Role: We...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Domestic & General Service GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...
-
Customer Service and Experience Specialist
hace 7 días
Madrid, Madrid, España Domestic & General Service Gmbh A tiempo completoDomestic & General Service GmbH is seeking an experienced Customer Service and Experience Specialist to deliver exceptional customer experiences. With a strong focus on first contact resolution, this role involves addressing customer inquiries, concerns, and issues in a timely and effective manner.This position requires the ability to communicate effectively...
-
Dutch Speaking Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completoWe are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...