Digital Sales Leader for EMEA Region

hace 3 semanas


Barcelona, Barcelona, España Softwareone Deutschland Gmbh A tiempo completo

**About SoftwareOne**

We are a leading global software and cloud solutions provider, redefining how organizations build, buy, and manage everything in the cloud. Our 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries.

**The Role**

As a Senior Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts. Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.

**Responsibilities:**
1. **Relationship Management**: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
2. **Service Delivery**: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
3. **Renewal Strategy**: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
4. **Escalation Resolution**: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
5. **Account Coverage**: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
6. **Data-driven Sales**: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
7. **Performance Analysis**: Monitor and analyze performance metrics to improve account management processes and sales strategies.
8. **Client Advocacy**: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

**What You'll Need**

To succeed in this role, you will require excellent communication and negotiation skills, as well as experience in relationship management and sales. A salary of approximately €60,000 - €80,000 per annum, depending on experience, is offered for this position.

SoftwareOne offers a dynamic and supportive work environment, with opportunities for career growth and development. We value diversity and inclusion, and welcome applications from qualified candidates who share our vision and values.



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