SAP Enterprise Cloud Services Technical Consultant
hace 7 días
Are you ready to take your career to the next level as a highly skilled SAP Technical Service Manager? We are seeking an accomplished Senior SAP Technical Consultant to join our team and contribute to our mission of helping customers achieve success through innovative technology solutions.
About the Role:
- As a Technical Service Manager, you will be responsible for delivering high-quality results consistently and acting as a trusted technical advisor in safeguarding and optimizing customer investments into SAP ECS.
- You will own the customer landscape and advise on critical and complex landscape changes during life cycle management.
- Working closely with Customer Delivery Managers (CDMs) and ECS internal service delivery, you will provide quality services throughout the entire lifecycle of our customers.
Key Responsibilities:
- Primary contact for the customer regarding technology and cloud service delivery discussions.
- Run regular cadence with stakeholders at customer and manage expectations with regards to service delivery.
- Act as first escalation point.
- Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
- Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).
Requirements:
- Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
- High proficiency in customer communications and presentations is required.
- High proficiency in the SAP product portfolio, offerings, and industry solutions.
- Strong technical project management skills & customer-facing experience.
Benefits:
- A competitive salary range of $120,000 - $180,000 per year, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and dynamic work environment that values diversity and inclusion.
About SAP:
SAP is a leading provider of enterprise software solutions, enabling businesses to run better and make decisions with confidence. With a global presence and a culture of innovation, we empower our employees to bring out their best and contribute to making a positive impact on the world.
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