Enterprise Cloud Services Technical Expert
hace 2 días
About the Role:
We are seeking an accomplished Senior SAP Technical Consultant to join our Enterprise Cloud Services team as a Technical Service Manager. As a key member of our organization, you will contribute to our global strategy of helping customers adopt SAP S/4HANA on their path to the Intelligent Enterprise.
The Technical Service Manager acts as a trusted technical and delivery advisor in safeguarding and optimizing customer investments into SAP ECS. This role owns the customer landscape and advises on critical and complex landscape changes during lifecycle management.
Key Responsibilities:
- Primary contact for the customer regarding technology and cloud service delivery discussions
- Run regular cadence with stakeholders at customer and manage expectations regarding service delivery
- Act as the first escalation point
- Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required
- Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond)
- Support the Account team and the TechOps teams for execution of the service delivery plan and calendar
- Analyze customer technical requirements and organize/co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer
- Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders
- Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration
- Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
- Assess customer security and network requirements to ensure the SAP security architecture framework can meet customer requirements
- Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion
- Support the migration roadmap together with partners, System Integrators, and/or SAP Professional Services
Required Skills and Qualifications:
To be successful in this role, you will need:
- Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management
- High proficiency in customer communications and presentations is required
- High proficiency in the SAP product portfolio, offerings, and industry solutions
- Strong technical project management skills & customer-facing experience
- Strong ability to translate between technical and non-technical audiences with confidence
- Strong engagement management, relationship building, and de-escalation skills
- Excellent presentation, communication, and moderator skills
- Good understanding of SAP solutions (releases, platform interdependencies, etc.)
- Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment
- Good understanding of capabilities of at least one Hyperscale Cloud (AWS, MS Azure, or GCP)
Benefits:
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Compensation: The estimated salary for this position is $120,000 - $180,000 per year, depending on experience and qualifications.
-
Enterprise Cloud Services Strategist
hace 4 semanas
Barcelona, Barcelona, España SAP SE A tiempo completoJob Description:SAP SE is seeking an experienced Enterprise Cloud Services Strategist to join our team in a key role that will drive strategic initiatives and contribute to the growth and scalability of our unit. As part of our SAP ECS team, you will work closely with internal and external stakeholders to ensure seamless adoption of RISE SAP S/4HANA Private...
-
Enterprise Cloud Architect Leader
hace 4 semanas
Barcelona, Barcelona, España SAP A tiempo completoCloud Transformation ExpertSAP, a global leader in end-to-end business application software, is seeking a skilled Enterprise Cloud Architect to lead cloud transformation initiatives worldwide. With a strong focus on innovation and customer success, SAP helps over 400,000 customers worldwide work together more efficiently and gain valuable business...
-
Technical Cloud Services Delivery Manager
hace 4 días
Barcelona, Barcelona, España Sap A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Cloud Services Delivery Manager to drive sales to delivery handover and customer onboarding. This role will cover all technical and project aspects, including IP ranges, Load Balancer setup requirements, VPN networks, and more.Key ResponsibilitiesSupport tickets handling, bridging customer queries and...
-
Barcelona, Barcelona, España Sap Se A tiempo completoAbout UsSAP SE is a leading provider of enterprise software solutions. We enable our customers to transform their businesses and improve their performance.Our MissionWe are committed to helping our customers succeed in the digital economy by providing them with innovative and reliable software solutions.The RoleWe are seeking an experienced Cloud Solutions...
-
Cloud Architect and Technical Advisor
hace 4 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoRaise your career with Sap Se, a leader in enterprise software solutions. We're seeking an experienced Cloud Architect and Technical Advisor to join our team in EMEA.As a key member of our Cloud Architecture and Engineering Team, you'll play a vital role in shaping the technological foundations of customers' success on their cloud journey under RISE with...
-
Cloud Transformation Expert
hace 4 semanas
Barcelona, Barcelona, España Sap A tiempo completoWe're seeking a Cloud Transformation Expert to join our team at SAP. As part of the Customer Engagement Center, you will contribute to driving strategic initiatives that enable seamless adoption of RISE SAP S/4HANA Private Cloud Edition solution by customers through Shared Services model.About UsSAP is a global leader in enterprise software and services. Our...
-
Enterprise Cloud Services Delivery Specialist
hace 4 días
Barcelona, Barcelona, España Sap A tiempo completoAbout UsSAP enables organizations to run at their best. Our collaborative culture focuses on delivering exceptional results while fostering a supportive and inclusive environment.The TeamOur Customer Delivery Engagement (CDE) team is the global face of SAP's Enterprise Cloud Services organization, providing expertise in commercial, project, and technical...
-
SAP Cloud Architect
hace 4 días
Barcelona, Barcelona, España SAP A tiempo completoJob OverviewSAP is seeking a highly skilled Cloud Architect to join our Enterprise Cloud Services organization. This role will play a key part in designing the technological foundations of customers' success on their cloud journey under RISE with SAP.Key ResponsibilitiesPresent technical and operational aspects of RISE with SAP S/4HANA Cloud, private edition...
-
Enterprise Cloud Sales Development Expert
hace 4 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoAbout NutanixNutanix is a leading enterprise cloud technology company that enables businesses to transform the way they work. Our innovative solutions help organizations achieve consistency, efficiency, and revenue growth.Job Title: Enterprise Cloud Sales Development ExpertWe are seeking a highly motivated and driven Sales Development Representative (SDR) to...
-
SAP Technical Service Manager
hace 1 semana
Barcelona, Barcelona, España SAP A tiempo completo**About SAP**At SAP, we empower businesses to operate more efficiently and make better decisions by leveraging cutting-edge technology. Our comprehensive portfolio of solutions enables organizations to connect every aspect of their operations, ensuring a seamless flow of data and insights.**Job Description**We are seeking an experienced Technical Service...
-
Enterprise Cloud Solutions Expert
hace 4 días
Barcelona, Barcelona, España Nutanix A tiempo completo**About Nutanix**Nutanix is a leading provider of enterprise cloud solutions, helping companies transform the way they work. Our technology enables businesses to maximize their IT investments and achieve better outcomes.**Job Summary**We are seeking an experienced Enterprise Cloud Solutions Expert to join our team in Barcelona, Spain. As a key member of our...
-
Cloud Services Delivery Manager
hace 4 días
Barcelona, Barcelona, España SAP A tiempo completoJob DescriptionSAP Enterprise Cloud Services (ECS) is building the bridge for SAP customers towards cloud, closely helping them through this transformation.Our MissionThe mission of the Client Delivery Engagement Shared Services unit in ECS is to help our customers adopt the S/4H Private Cloud solution seamlessly and effectively, using standardized and...
-
Data Center Sales Engineer
hace 4 días
Barcelona, Barcelona, España Hewlett Packard Enterprise A tiempo completoAbout the RoleWe are seeking an experienced Data Center Sales Engineer to join our team as a Cloud Resiliency Expert. In this role, you will be responsible for delivering the Zerto message and vision to prospective customers and partners.Key Responsibilities:Deliver technical architecture presentations and product demonstrations to prospective customers and...
-
Cloud Solutions Architect
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoCompany Overview">Amazon Web Services (AWS) is a leading cloud computing platform that enables businesses to innovate and scale. With a strong presence in Singapore, AWS is looking for a highly motivated Enterprise Solutions Architect to help accelerate customer adoption and drive business growth.">Job Summary">We are seeking an experienced technologist with...
-
Enterprise Cloud Integration Architect
hace 4 días
Barcelona, Barcelona, España Recruit 121 Group A tiempo completoAre you a seasoned integration expert looking to drive transformation in a global chemical manufacturing industry leader? We are partnering with our client to find a skilled Enterprise Cloud Integration Architect to join their team on a permanent, in-house basis. This pivotal role involves leading technical integration efforts and building robust enterprise...
-
Barcelona, Barcelona, España SAP A tiempo completoCompany OverviewSAP Enterprise Cloud Services (ECS) is a leading provider of cloud-based solutions for businesses. Our mission is to help customers transform their operations and achieve digital success through innovative technologies.
-
Cloud Architect with Strategic Technical Guidance
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAt Amazon, we're pioneering cloud computing and driving innovation. As a Cloud Architect with Strategic Technical Guidance, you'll have a direct impact on helping our Enterprise Support customers gain the most value from our AWS services. You'll craft and execute strategies to drive our customers' adoption and use of AWS resources.About the RoleYou'll be a...
-
Technical Solution Consultant
hace 4 semanas
Barcelona, Barcelona, España Arw Enterprise Computing Solutions A tiempo completoAbout the RoleWe are seeking a Technical Solution Consultant to join our team at Arrow Enterprise Computing Solutions. As a key contributor, you will play a crucial role in helping enterprise IT integrators grow their footprint in the new digital compliance landscape.In this position, you will represent a global provider of tax, compliance, and trust...
-
Cloud Architect for Enterprise Solutions
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout AmazonAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, trusted by customers from successful startups to Global 500 companies. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services to power businesses.About the RoleThis Cloud Architect position plays a...
-
Software Architect Expert for Cloud Solutions
hace 4 días
Barcelona, Barcelona, España Hewlett Packard Enterprise A tiempo completoJob DescriptionHewlett Packard Enterprise is seeking a skilled Software Architect Expert for Cloud SolutionsAbout the RoleWe are looking for an experienced Software Architect to lead the design of complex cloud solutions that address unique customer challenges and align with our organization's long-term goals.Main Responsibilities:Foster deep and strategic...