Senior SAP Technical Consultant
hace 6 horas
**Overview of SAP Enterprise Cloud Services**
We help the world run better. At SAP, we enable you to bring out your best.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
**Company Overview**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
**Job Description**
As a Senior SAP Technical Consultant - Cloud Architect, you will contribute to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise.
You will act as a trusted technical & Delivery advisor in the safeguarding and optimization of customer investments into SAP ECS.
This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization.
**Key Responsibilities:**
- Primary contact for the customer regarding technology and cloud service delivery discussions.
- Run regular cadence with stakeholders at customer and manage expectations with regards to service delivery.
- Act as first escalation point.
- Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
- Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).
- Support the Account team and the TechOps teams for execution of the service delivery plan and calendar.
- Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.
- Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.
- Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration.
- Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
- Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.
- Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.
- Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
**Required Skills and Qualifications**
Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
High proficiency in customer communications and presentations is required.
High proficiency in the SAP product portfolio, offerings, and industry solutions.
Strong technical project management skills & customer-facing experience Strong ability to translate between technical and non-technical audience with confidence.
Strong engagement management, relationship building and de-escalation skills.
Excellent presentation, communication, and moderator skills Good understanding of SAP solutions (releases, platform interdependencies, etc.)
Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).
Willingness to undertake customer-related travel on short notice.
8+ years of experience with SAP Basis administrative duties REQUIRED.
8+ years of customer-facing SAP Technical Consulting experience.
8+ years of solution design, enterprise architecture, and or SAP implementation.
4+ years' experience in technical project management for SAP Operations or Implementation SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.
Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage.
SAP HANA and S/4 HANA skills would be very helpful but not mandatory.
Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.
**Salary**
$120,000 - $150,000 per year.
**Benefits**
At SAP, we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
We provide comprehensive health insurance coverage, retirement savings plans, paid time off, and other benefits to support your well-being and career growth.
**Location**
United States, Germany, India, or other locations.
**Additional Information**
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 410896 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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