AI-Powered Customer Experience Engineer
hace 3 días
At Engaige, we're revolutionizing customer engagement through AI innovation. Our fast-growing startup is founded and funded by experienced entrepreneurs who share a vision to create a safe, secure, and observable platform for larger companies.
Job DescriptionWe're seeking a highly skilled Backend Engineer to join our talented team. This is an excellent opportunity to drive the advancement of our tech stack and infrastructure while contributing to product development, including launching new features and services from scratch.
Responsibilities- Building Scalable APIs: Contribute to the development of new features and products, designing and implementing backend services that drive our platform forward.
- Architecting & Optimizing: Help scale our architecture, ensuring high performance and reliability as we grow across multiple regions and workloads.
- DevOps Integration: Streamline deployments, monitoring systems, and optimize infrastructure for reliability and efficiency using cloud-based tools and CI/CD workflows.
- Collaborating on Technical Roadmaps: Participate in designing the technical roadmap, working closely with the CTO and other engineers to shape the future of our product and backend ecosystem.
We use a range of technologies, including:
- Cloud platforms and deployment tools
- FastAPI, React
- Database technologies (e.g., PostgreSQL, Redis)
- LLM providers
- Monitoring and CI/CD tools (e.g., GitHub Actions, CodeCov)
- REST APIs, Webhooks
- 3+ years of backend development experience with a focus on building scalable APIs and distributed systems (Python, Node.js, or Go preferred)
- Professional DevOps experience working with cloud infrastructure, preferably Google Cloud Platform (GCP) or similar environments like AWS or Azure
- Strong experience with API design and RESTful services
- Familiarity with CI/CD pipelines, particularly with tools like GitHub Actions
- Experience with database management (PostgreSQL or similar) and caching solutions (Redis)
- Bonus: experience with machine learning model deployment and integration with LLMs (Large Language Models)
We offer a competitive salary, estimated at around $120,000 per year, based on the location and industry standards. At Engaige, we value collaboration, innovation, and continuous learning, providing opportunities for professional growth and development.
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