Renewals Specialist

hace 4 semanas


Madrid, Madrid, España Endeavor A tiempo completo
Unlock the Full Potential of Data and AI

At Endeavor, we're committed to delivering exceptional customer experiences. As a Renewals Specialist, you'll play a critical role in ensuring the seamless execution of subscription renewal quotes and contracts. Your mission will be to manage a portfolio of client renewals end-to-end, identifying and mitigating roadblocks at an early stage to ensure successful, on-time execution of processes and contract execution.

Key Responsibilities:
  • Partner with colleagues in Customer Success and/or Sales teams to provide seamless support during renewals
  • Identify and manage client stakeholders and build and maintain relationships with key individuals
  • Review and understand contract terms and conditions, working closely with the finance and legal departments to ensure contracts are compliant
  • Identify commercial opportunities to increase Customer's utilization of the OneTrust platform and work with the sales team to take advantage of any opportunities
  • Pro-actively collect, analyze and share customer feedback with colleagues in the professional services, sales, and R&D teams

Requirements:
  • Fluency in French
  • 1+ year of sales experience preferred
  • Strong verbal and written communication skills in French
  • Excellent interpersonal and critical thinking skills
  • Familiarity with Salesforce or similar CRM solutions is preferred

About Us:
Endeavor is a hybrid working company that values collaboration and innovation. We're committed to delivering exceptional customer experiences and empowering our employees to grow personally and professionally.

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