Cloud Security Renewal Specialist
hace 2 semanas
About the Role
You will be responsible for managing and tracking customer renewals, working with distributors and partners to ensure pending renewals are followed up on, and creating quotes for renewals. Additionally, you will contact customers to ensure they are happy with their implementation, answer incoming queries, and achieve renewal targets.
Key Responsibilities
• Manage and track customer renewals
• Work with distributors and partners to ensure pending renewals are followed up on
• Create quotes for renewals
• Contact customers to ensure they are happy with their implementation
• Answer incoming queries
• Achieve renewal targets
Requirements
• Excellent command of written and spoken English
• Fluency in a second foreign language, especially German, is considered an asset
• First experience in a similar or customer service role
• Confident and comfortable making numerous phone calls a day
• Excellent organizational skills
• Proficient in using MS Office, especially Excel
What We Offer
• Free space for innovation and independent action in a fast-growing international company
• Unlimited contracts – we're looking for long-term collaboration
• Private health insurance and additional sick leave days
• Pension plan and inflation compensation
• Home-office option and flexible working time
• Be-Active-Bonus – we'll keep you healthy with an allowance for your membership in fitness and sports clubs
• Temporary Employee Exchange Program – we provide the ability for you to work at our global office locations and explore the world
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