Customer Service Expert for Car-Sharing Operations in Athens
hace 4 semanas
Are you a customer service enthusiast looking to take your career to the next level? Blu Selection, a multinational company based in Athens, Greece, is seeking a highly skilled Customer Service Expert to join its international team. With a strong focus on delivering exceptional customer experiences, this role will be an ideal fit for those who thrive in fast-paced environments and are passionate about car-sharing services.
**Job Summary:**
- Serve as the primary point of contact for customers, providing world-class support through various communication channels.
- Collaborate with cross-functional teams to resolve customer issues efficiently and effectively.
- Analyze customer data to identify trends and areas for improvement, contributing to the development of innovative solutions.
- Maintain accurate records of customer interactions within the CRM system, ensuring seamless integration with other departments.
**What You'll Need to Succeed:**
- A native Dutch speaker with excellent English skills.
- Proven experience in customer-facing roles, demonstrating expertise in conflict resolution, problem-solving, and adaptability.
- Strong analytical skills, with the ability to interpret data and drive business growth.
- Proficiency in working from home, requiring independence, self-motivation, and excellent time management skills.
- A passion for continuous learning, with a willingness to develop new skills and stay up-to-date with industry trends.
**Compensation and Benefits:**
- A competitive salary of €17,800 per year (gross), consisting of a base salary and performance-related bonuses.
- A comprehensive relocation package, including flights, accommodation, and assistance in finding a flat, available to non-local candidates.
- Vouchers, discounts, free Greek language classes, events, outings, and parties throughout the year.
- Ongoing opportunities for professional growth and development, with access to training programs and mentorship.
**About Blu Selection:**
We are a multinational organization dedicated to providing exceptional sales and customer service solutions. Our team consists of talented individuals from over 80 nationalities, united by our passion for excellence and commitment to innovation. Join us in Athens, Greece, and become part of a dynamic community that values collaboration, creativity, and continuous improvement.
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