Rooftop Service Ambassador

hace 5 días


Barcelona, Barcelona, España Accor A tiempo completo
About The Hoxton

We're a series of open-house hotels, each in a neighbourhood that we love. Our mission is to provide great hospitality experiences and prove that style doesn't need to be sacrificed for good value.

Salary

The salary for this role is approximately €24,000 - €28,000 per year, depending on experience.

Job Description

Role Overview: As a Rooftop Service Ambassador, you will be responsible for delivering a friendly service and helping run the day-to-day operations at our rooftop taqueria, Tope.

Responsibilities:

  • You'll be the face of our guests' experience, ensuring they have a great time from arrival to departure.
  • You'll support the team with R&B operations and create a fun and relaxed atmosphere where guests can unwind.
  • You'll work with the rest of the team to keep things running smoothly and tidily.
  • You'll comply with departmental policies, procedures, and service standards.
  • You'll anticipate the needs of our guests and respond appropriately to ensure their satisfaction.
Required Skills and Qualifications

What We're Looking For:

  • A passion for hospitality and a positive impact on the people you interact with.
  • A team player who is up for doing things differently and trying new things.
  • Previous experience is great, but it's how you contribute to the team that matters.
  • Fluency in Spanish and English; Catalan and additional languages are highly valued.
  • Flexibility to work on rotating shifts and weekends.
Benefits

What's in It for You:

  • Become part of a team that's passionate about creating great hospitality experiences.
  • A competitive salary and plenty of opportunity for development.
  • Food on us during your shift.
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
  • Training to get you settled into your role with ongoing development to help you thrive.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate, and make a positive impact.
  • Regular team get-togethers, from High Fives to team parties.
  • The chance to challenge the norm and work in an environment that's both creative and rewarding.
  • Join an innovative, fast-growing, international group shaking things up on the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.


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