Digital Sales Executive
hace 1 mes
This role is part of Microsoft's SMC and Digital Sales organization, which aims to empower customers through the unique value of the Microsoft cloud. As a Digital Account Executive, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.
Key Responsibilities:- Maintain strong customer relationships and advocate for customers within the organization/Microsoft.
- Surfaces customer organization structure to identify decision makers leveraging partners and v-teams.
- Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process.
- Thinks strategically about sales territory for accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.
- Helps existing/new customers to cloud solutions via a cohesive plan across adds, consumption,, through upsell, co-sell motions, and renewal maximizing customer business outcomes and experience.
- Understands and accelerates customer's cloud strategy.
- Maintain Product, Solution and Industry Expertise.
- Fluent Spanish is essential.
- Demonstrated sales and negotiation experience with year-over-year growth.
- Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND sales and negotiation experience or related work or internship experience with year-over-year growth.
- OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND sales and negotiation experience or related work.
- OR equivalent experience.
- Complex sales training, (extensive presentation skills, effective marketing tactics, negotiation, financial analysis, Knowledge and sales experience of cloud offerings and solutions is preferred.
- Knowledge and sales experience of line of Business applications, business process consulting or automation, CRM, Employee Performance Management (systems and processes).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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