Professional Spanish Language Support Specialist

hace 5 días


Barcelona, Barcelona, España Apply2Day A tiempo completo

Company Overview

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At Apply2Day, we're redefining customer service with a focus on delivering exceptional experiences to our clients. Our team is passionate about making a difference in people's lives, and we're seeking like-minded individuals to join us.

Salary and Benefits

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We offer a competitive remuneration package of 14 salaries per year, plus extra bonuses depending on performance appraisals. Additionally, you'll enjoy healthcare benefits and numerous other discounts. If you're relocating from outside Greece, we also provide relocation cost assistance.

Job Description

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As a Professional Spanish Language Support Specialist, you'll play a vital role in managing incoming calls and providing accurate information to our customers. Your strong communication skills will help build trust with our clients, while your ability to adapt to different situations will ensure their satisfaction.

Key Responsibilities:

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  • ">
  • Managing incoming calls and identifying customer needs
  • Providing accurate, valid, and complete information to customers
  • Building relations of trust through open and interactive communication
  • Keeping records of customer interactions and processing customer accounts

Requirements

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To succeed in this role, you'll need:

EU Holder Status

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We require applicants to be EU holders, ensuring compliance with relevant regulations.

Language Skills

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You'll need native or near-native Spanish language proficiency (C1-C2) and very good command of the English language (B2).

Other Requirements

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In addition to language skills, we're looking for individuals with strong phone contact handling skills, active listening abilities, excellent communication and presentation skills, and the ability to multi-task, prioritize, and manage time effectively.

Becoming Part of Our Team

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If you're passionate about delivering exceptional customer experiences and have a strong desire to work in a dynamic environment, we'd love to hear from you. Join our team and contribute to shaping the future of customer service



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