Customer Experience Specialist
hace 1 mes
Helloprint is seeking a highly motivated and customer-focused individual to join our Customer Experience team in Valencia. As a Customer Experience Specialist, you will be the first point of contact for our customers, providing them with a 9+ WOW service experience.
Key Responsibilities:- Provide exceptional customer service via phone, email, and chat
- Help customers find the right product and service by proactively assisting them online and offline
- Practice our core value of 'Think like a customer'
- Native French speaker with fluent English skills
- Bachelor's or master's degree with a University agreement
- Available for a minimum period of 20 weeks
- Experience in Customer Service is a plus
- Solution-oriented mindset and problem-solving skills
- Dynamic and flexible personality
- Willingness to relocate or already based in Valencia
- Great Place To Work-Certified
- Unique culture and challenges at a fast-growing e-commerce company
- Dynamic, entrepreneurial, and international environment
- Great community of like-minded young professionals in Valencia
- Opportunities to grow and design yourself in a fast-paced learning curve
- Support with Spanish administration processes and relocation
- Attractive discounts on Urban Sports Club
- Free Spanish classes and Bueno Bootcamp
- Breakfast, lunch, and healthy snacks are on us
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