Customer Success Partner
hace 2 días
The Customer Success Partner (CSP) is a critical role within SAP Signavio, responsible for the daily management of assigned Cloud customer accounts in the EMEA Region. This position requires a strategic approach to account management, engagement, and expansion plans to ensure profitable growth within these customers.
Key Responsibilities- Maximize the value that customers and SAP receive through SAP Signavio
- Ensure that customers deploy and use all their entitled subscription software
- Serve as the primary point of contact for the customer and maintain customer satisfaction through issue mitigation and escalation management
- Retain revenue associated with customers within their portfolio
- Effectively position the specific Line of Business value proposition to leverage adoption of our solutions and services
- Experience in business process management or process consulting
- Prior experience in Customer Success Management, Technical Account Management
- Profound experience in large enterprise business transformations covering the implementation journey and customer value realization
- Proven ability to collaborate, build strong relationships, and lead the conversation from executive level down with customers and within SAP
- Deep understanding of SaaS Business Process Management technology or closely related
SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. With over 200 million users and more than 100,000 employees worldwide, SAP is a purpose-driven and future-focused company that helps ensure every challenge gets the solution it deserves.
Why Join SAP?SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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Virtual Customer Success Partner
hace 7 días
Barcelona, Barcelona, España Sap A tiempo completoAbout the Role:The SAP Cloud Success organization is seeking a highly skilled Virtual Customer Success Partner to create an industry-leading customer engagement experience. This role will provide an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP to our customers after they have purchased an SAP solution.Key...
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Virtual Customer Success Partner
hace 6 días
Barcelona, Barcelona, España Sap A tiempo completoAbout the Role:The SAP Cloud Success organization is seeking a highly skilled Virtual Customer Success Partner to create an industry-leading customer engagement experience. This role will provide an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP to our customers after they have purchased an SAP solution.Key...
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Virtual Customer Success Partner
hace 3 días
Barcelona, Barcelona, España Sap A tiempo completoAbout UsSAP is a leading provider of enterprise software solutions, enabling businesses to run better and achieve their goals. Our company culture is built on collaboration, innovation, and a passion for helping others.About the RoleWe are seeking a highly skilled Virtual Customer Success Partner to join our SAP Cloud Success organization. As a Virtual CSP,...
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Virtual Customer Success Partner
hace 3 días
Barcelona, Barcelona, España Sap A tiempo completoAbout UsSAP is a leading provider of enterprise software solutions, enabling businesses to run better and achieve their goals. Our company culture is built on collaboration, innovation, and a passion for helping others.About the RoleWe are seeking a highly skilled Virtual Customer Success Partner to join our SAP Cloud Success organization. As a Virtual CSP,...
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Customer Success Partner
hace 7 días
Barcelona, Barcelona, España Sap Se A tiempo completo**About the Role**The Customer Success Partner (CSP) at SAP Signavio is responsible for the daily management of assigned Cloud customer accounts in the EMEA Region. This includes developing and implementing account management strategies, engagement plans, and expansion initiatives to drive profitable growth within these customers.**Key...
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Customer Success Partner
hace 6 días
Barcelona, Barcelona, España Sap Se A tiempo completo**About the Role**The Customer Success Partner (CSP) at SAP Signavio is responsible for the daily management of assigned Cloud customer accounts in the EMEA Region. This includes developing and implementing account management strategies, engagement plans, and expansion initiatives to drive profitable growth within these customers.**Key...
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Virtual Customer Success Partner
hace 3 días
Barcelona, Barcelona, España Sap A tiempo completoAbout the Role:The SAP Cloud Success organization is dedicated to delivering an exceptional customer experience through a comprehensive and scalable methodology. As a Virtual Customer Success Partner, you will play a critical role in optimizing customer onboarding and adoption processes, driving renewal rates, customer satisfaction, and success in the...
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Virtual Customer Success Partner
hace 3 días
Barcelona, Barcelona, España Sap A tiempo completoAbout the Role:The SAP Cloud Success organization is dedicated to delivering an exceptional customer experience through a comprehensive and scalable methodology. As a Virtual Customer Success Partner, you will play a critical role in optimizing customer onboarding and adoption processes, driving renewal rates, customer satisfaction, and success in the...
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Customer Success Partner
hace 3 días
Barcelona, Barcelona, España SAP SE A tiempo completoAbout the Role:The Customer Success Partner (CSP) at SAP SE is responsible for the daily management of assigned Cloud customer accounts in the EMEA Region. This includes developing account management strategies and engagement plans to ensure profitable growth within these customers.Key Responsibilities:Manage the overall customer relationship in close...
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Customer Success Partner
hace 3 días
Barcelona, Barcelona, España SAP SE A tiempo completoAbout the Role:The Customer Success Partner (CSP) at SAP SE is responsible for the daily management of assigned Cloud customer accounts in the EMEA Region. This includes developing account management strategies and engagement plans to ensure profitable growth within these customers.Key Responsibilities:Manage the overall customer relationship in close...
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Virtual Customer Success Partner
hace 6 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the Role:SAP is seeking a highly skilled Virtual Customer Success Partner to join our team. As a Virtual Customer Success Partner, you will play a critical role in delivering exceptional customer experiences and driving business growth for our clients.Key Responsibilities:Engage with a large portfolio of customers across different SAP cloud solutions,...
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Virtual Customer Success Partner
hace 7 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the Role:SAP is seeking a highly skilled Virtual Customer Success Partner to join our team. As a Virtual Customer Success Partner, you will play a critical role in delivering exceptional customer experiences and driving business growth for our clients.Key Responsibilities:Engage with a large portfolio of customers across different SAP cloud solutions,...
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Customer Success Partner
hace 4 semanas
Barcelona, Barcelona, España SAP A tiempo completoWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
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Customer Success Partner
hace 7 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Partner to join our team at SAP. As a key member of our EMEA Region team, you will be responsible for the daily management of assigned Cloud customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these...
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Customer Success Partner
hace 6 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Partner to join our team at SAP. As a key member of our EMEA Region team, you will be responsible for the daily management of assigned Cloud customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these...
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Director of Partner Success
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Barcelona, Barcelona, España Bitpanda A tiempo completoAbout BitpandaBitpanda is a leading fintech company that simplifies wealth creation for individuals and institutions. Founded in 2014 in Vienna, Austria, we empower people to trust themselves enough to build their financial freedom. Our user-friendly platform enables investors to trade cryptocurrencies, crypto indices, stocks, precious metals, and...
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Director of Partner Success
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Barcelona, Barcelona, España Bitpanda A tiempo completoAbout BitpandaBitpanda is a leading fintech company that simplifies wealth creation for individuals and institutions. Founded in 2014 in Vienna, Austria, we empower people to trust themselves enough to build their financial freedom. Our user-friendly platform enables investors to trade cryptocurrencies, crypto indices, stocks, precious metals, and...
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Customer Success Partner
hace 2 días
Barcelona, Barcelona, España SAP SE A tiempo completoAbout the Role:The Customer Success Partner (CSP) at SAP SE has overall responsibility for the daily management of assigned Cloud customer accounts in the EMEA Region, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the...
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Customer Success Partner
hace 2 días
Barcelona, Barcelona, España SAP SE A tiempo completoAbout the Role:The Customer Success Partner (CSP) at SAP SE has overall responsibility for the daily management of assigned Cloud customer accounts in the EMEA Region, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the...
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Customer Success Partner
hace 1 día
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Public Cloud Customer Success Partner plays a critical role in ensuring the success of our S/4HANA EM Public customers. As a strategic advisor and executive-level SAP cloud resource, you will be responsible for customer success, satisfaction, solution adoption, and reference-ability.Key ResponsibilitiesAct as an account manager post-sales,...