E-Commerce CRM Specialist with Email Expertise

hace 3 días


Valladolid, Valladolid, España Storio Group A tiempo completo
About the Role

Storio Group, a leading provider of personalized photo products, seeks an experienced Crm Operations Senior Specialist to drive email campaigns and customer engagement.

Job Description

We are looking for a highly motivated professional to join our dynamic team. As one of six CRM Operations Specialists, you will play a crucial role in shaping and executing email campaigns that impact millions of customers.

Daily Responsibilities
  • Own the email channel: Execute end-to-end email campaigns from target audience selection to scheduling, deployment, and performance analysis.
  • Drive customer engagement: Leverage data-driven insights to optimize campaign performance, identify opportunities for improvement, and champion strategies that foster customer loyalty and repeat business.
  • Collaborate effectively: Work closely with CRM colleagues, the CRM Tech team, and commercial stakeholders to ensure seamless campaign execution and alignment with business objectives.
  • Be a data expert: Monitor key metrics, own quarterly forecasting, and provide insightful reporting on email channel performance and the health of our mailable base.
  • Embrace innovation: Participate in developing and implementing a test-and-learn strategy to optimise email effectiveness and explore new ways to grow our audience.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Proven CRM expertise: 3+ years of experience in a CRM-focused role within a fast-paced e-commerce environment.
  • Email marketing mastery: Strong understanding of email marketing best practices, creative requirements, and current trends.
  • Data-driven mindset: Excellent analytical skills and passion for leveraging customer data to inform campaign strategies and drive results.
  • Proactive and results-oriented: Self-starter with a


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