International Customer Service Specialist with German Language Skills

hace 5 días


Valladolid, Valladolid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

In a dynamic partnership, we are collaborating with Wibit Consulting & Services to recruit an experienced German-speaking International Customer Service Specialist for our Porto location. This role presents the opportunity to excel in a fast-paced environment, handling inquiries from bank clients and delivering exceptional customer service while leveraging your language skills.

Key Highlights:
  • Fully remote work model
  • Fixed-term contract (6 months) with potential for extension or permanence
  • Competitive base salary + bonuses

This is a fantastic chance to join a supportive team and grow in a customer-facing role. Key Responsibilities include managing bank client inquiries via phone, chat, and email, ensuring timely resolution and delivering outstanding customer service. Required skills and qualifications include fluency in German (C2 level) and English (B2 level), strong communication and problem-solving skills, and the ability to manage stressful situations effectively. Relocation support and comprehensive training and development opportunities are also included.

Location: Porto, PortugalWork Model: RemoteContract Type: Fixed TermSalary: 40,000 - 60,000 EUR per annum Benefits: Comprehensive training and development, relocation support, flexible working hours, food vouchers

About the Role:

This position offers the ideal opportunity to combine your passion for languages and customer service in a collaborative environment. As a German-speaking International Customer Service Specialist, you will be responsible for delivering exceptional customer experiences, addressing client inquiries, and providing solutions that meet their needs.

Requirements:
  • Fluency in German (C2 level)
  • Strong communication and problem-solving skills
  • Ability to manage stressful situations effectively
What We Offer:
  • Comprehensive training and development opportunities
  • Relocation support
  • Flexible working hours
  • Food vouchers


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