Financial Services Risk Specialist

hace 1 semana

Valladolid, Valladolid, España Ebury A tiempo completo

Ebury is a leading fintech firm that offers a range of innovative financial services. We are currently seeking a skilled Financial Services Risk Specialist to join our team in Financial Crime and Customer Operations Department.

As a Financial Services Risk Specialist, you will be responsible for safeguarding Ebury and our existing clients from financial crime risk, including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk.

Key Responsibilities:

  • Safeguard Ebury and our clients from financial crime risk
  • Resolution of customer-related issues via email and chat
  • Liaise with various requests involved in the team's workflow
  • Manage requests for information relating to clients' accounts or activity with Ebury
  • Efficiently manage a personal portfolio of cases and tasks
  • Proactively follow up with clients and sales representatives to ensure timely completion of cases and tasks
  • Complete allocated tasks with focus and in a timely manner
  • Communicate task status to colleagues and supervisors, escalating problems swiftly as needed
  • Uphold and reinforce company and departmental values
  • Adhere to all internal policies, processes, and procedures

Requirements:

  • University degree
  • Diligent with excellent attention to detail
  • Proactive with the ability to work within strict timeframes and under pressure
  • Strong communication skills, both written and verbal
  • Highly empathetic with strong active listening skills
  • Cooperative and comfortable working in a team environment
  • Curious and eager to learn, actively asking questions to confirm understanding of processes and procedures
  • Adaptable with the ability to cope with changing products, processes, and procedures
  • Aligned with Ebury values
  • Fluency in English and Spanish, with any other European language considered a benefit

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