Financial Crime and Risk Management Specialist
hace 2 semanas
Ebury is a fast-growing FinTech company that offers a range of innovative financial products and services. With a strong presence in Europe, we are committed to providing exceptional customer experiences and maintaining the highest standards of financial integrity.
As a Financial Crime and Risk Management Specialist, you will play a critical role in safeguarding our clients and our organization from financial crime risks, including money laundering, terrorist financing, bribery, corruption, fraud, sanctions risk, tax evasion, and reputational risk. Your primary responsibility will be to resolve customer-related issues in a timely and professional manner, ensuring that our clients receive the best possible service.
Key responsibilities will include:
- Safeguarding Ebury and our existing clients from financial crime risks, including money laundering, terrorist financing, bribery, corruption, fraud, sanctions risk, tax evasion, and reputational risk
- Resolution of customer-related issues via email and chat, providing timely and effective support to ensure customer satisfaction
- Liaising with various stakeholders, including clients, sales representatives, and internal teams, to manage requests and resolve issues efficiently
- Managing a portfolio of cases and tasks, prioritizing and completing tasks in a timely manner to meet deadlines
- Communicating task status to colleagues and supervisors, escalating problems swiftly when necessary
- Uploading and reinforcing company values and adhering to all internal policies, processes, and procedures
The ideal candidate will possess a university degree, with excellent attention to detail, a proactive approach, and strong communication skills. Fluency in English and Spanish is essential, with any additional European language skills considered a significant advantage.
We offer a competitive salary, ranging from €25,000 to €35,000 per year, depending on experience and qualifications. This role is based in Ebury Leon, with a 4-day office schedule and 1 day of remote work per week. If you are a motivated and detail-oriented individual who is passionate about financial crime risk management, we encourage you to apply for this exciting opportunity.
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