Crm Operations Specialist
hace 4 semanas
About the Role:
Storio Group is seeking a highly motivated Crm Operations Intern to join our dynamic team. As a key member of our Crm Operations team, you will be responsible for building customer loyalty for all of our markets and brands.
Key Responsibilities:
- Support the team in implementing and analyzing email marketing campaigns that drive customer value and growth.
- Creation, testing, sending, analysis, and reporting of email marketing campaigns for all our brands and all our European markets.
- Creation of promotions and landing pages.
- Analysis of customer comments and suggestion of improvements for our campaigns.
- Implementation and analysis of A/B tests.
- Collect and report information from competitors (competitive intelligence).
- Support on Crm-related projects (large Crm tool migration project in particular).
Requirements:
- Currently enrolled in a bachelor's degree or master's degree program in Business Administration, Marketing, or a related field.
- Prior experience in digital marketing is a plus.
- Strong analytical mind, structured, and able to manage tight deadlines.
- Fluent level of English to communicate daily, written and orally, with team members as well as the rest of the group's international teams.
- Autonomous, proactive, and curious, with a fresh perspective.
- Understanding of Microsoft Office Suite and/or Google Workspace.
- Ability to work independently and as part of a team.
Internship Terms:
- Start date in November 2024.
- Duration of 5-6 months.
- Ideally full-time (39 hours per week).
- Paid internship.
Why You'll Love It Here:
- A sector of activity at the cutting edge of technology.
- Enjoy a fantastic working environment at our WeWork Barcelona office: full of activities, discounts, events...
- Participate in regular team gatherings and events.
- Collaborate with an international team with strong values.
- Hybrid working environment.
- Flexible schedule.
- Eligible for PTO days (paid time off).
About Us:
We are Storio Group, a place where life's stories are made, crafted, and shared. A place where we create new ways to pass memories and stories between people and generations. And where, together, we make joy unforgettable. We bring our customers' stories to life through a range of high-quality personalised photo products, like photo books, wall decor, calendars & gifts. Our innovative technology enables customers to easily personalise their creations to keep for themselves or share as the most thoughtful of gifts.
Our Values:
We believe in fostering an environment where everyone can thrive and contribute to our shared success. At Storio Group, we:
- Act with Heart: People - both customers and employees - are at the heart of all we do. So we embrace diversity and get to know each other as real people and build real relationships based on mutual understanding and respect.
- Give Our Best: As the crafters and makers of people's memories, we play an important role in our customers' lives. That's why we give our best and work together to make the right decisions and build a better business every day.
- Own All We Do: We are all, as individuals and as a team, responsible for creating our success and shaping our future. We lead the charge and drive things forward - fully owning our actions and decisions along the way.
- Embrace Curiosity: We believe progress requires curiosity. So, we're relentlessly curious about the world and each other, actively seeking out diverse perspectives and always asking big questions like 'why' and 'what's next'?
- Find the Joy: At Storio, joy matters. We see it as a state of mind, so while we don't pretend every day will be easy, we do set out every day to intentionally find, create, and share big and little moments of joy with our customers and teammates.
Equal Opportunities Statement:
We are committed to promoting equal opportunities in employment regardless of age, disability, marital or civil partner status, pregnancy or maternity, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
Sponsorship:
We aren't able to offer sponsorship for this role so please only apply if you have the Right to Work without the need for sponsorship.
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