Crm Operations Lead

hace 5 días


Valladolid, Valladolid, España Storio Group A tiempo completo

About Storio Group, a company that crafts memories through personalized photo products, we're seeking a CRM Operations Lead to drive repeat and customer lifetime value for our 7+ million customers across Europe. This role can be located in either Barcelona or Amsterdam.

Job Description

We are looking for a seasoned professional with 6+ years of experience in CRM in an e-commerce environment. As our CRM Operations lead, you will be responsible for executing on the CRM promotional calendar, collaborating with peers who lead the planning and app & automation sub-teams, and leading a team of 6 passionate CRM specialists across 4 locations.

Your Daily Adventure at Storio Group
  • Lead a team to execute on promotional planning for newsletters and increase customer repeat, loyalty, and lifetime value
  • Closely collaborate with the CRM Tech team on the CRM tool migration and process alignment between both teams
  • Lay foundations of operational processes to increase the team's efficiency and effectiveness
  • Own quarterly forecasting and closely monitor ongoing performance throughout the quarter
  • Define main channel and customer KPIs to report out on and own weekly & monthly performance reporting for the promotional CRM drops
  • Grow, protect, and develop the mailable base to nurture growth for the channel and customers
  • Own deliverability monitoring and reporting
What We Offer

In this role, you'll have the opportunity to work in a fast-paced e-commerce, international environment, collaborating with a talented team to make a significant impact on our customers' lives. You'll enjoy:

  • A competitive salary range of €70,000 - €90,000 per year, depending on experience
  • 23 days of annual leave with a healthy work-life balance
  • 8 weeks out of the year to work remotely abroad
  • Hybrid working - 2 days a week in the office with Wednesday as Local Day and Thursday as Storio Day
  • Storio group offers 75% of Alan's private health insurance to employees
  • Referral bonus when you bring your friends to join the team
  • Flexible compensation with Cobee

  • Crm Operations Specialist

    hace 4 semanas


    Valladolid, Valladolid, España Storio Group A tiempo completo

    About the Role:Storio Group is seeking a highly motivated Crm Operations Intern to join our dynamic team. As a key member of our Crm Operations team, you will be responsible for building customer loyalty for all of our markets and brands. Key Responsibilities:Support the team in implementing and analyzing email marketing campaigns that drive customer value...


  • Valladolid, Valladolid, España Storio Group A tiempo completo

    About the Role:Storio Group is seeking a highly motivated and experienced CRM Operations Senior Specialist to join our dynamic team. As one of six CRM Operations Specialists, you'll play a crucial role in shaping and executing email campaigns for one of our brands, impacting millions of customers.Your daily adventure at Storio:Own the email channel: You'll...


  • Valladolid, Valladolid, España Storio Group A tiempo completo

    About the RoleStorio Group, Europe's leading provider of personalized photo products, seeks a highly motivated and experienced CRM Operations Senior Specialist to join its dynamic team. As one of six CRM Operations Specialists, the successful candidate will play a crucial role in shaping and executing email campaigns for one of the company's brands,...


  • Valladolid, Valladolid, España Storio Group A tiempo completo

    About the RoleStorio Group, a leading provider of personalized photo products, seeks an experienced Crm Operations Senior Specialist to drive email campaigns and customer engagement.Job DescriptionWe are looking for a highly motivated professional to join our dynamic team. As one of six CRM Operations Specialists, you will play a crucial role in shaping and...

  • Area Manager

    hace 4 semanas


    Valladolid, Valladolid, España Mygwork A tiempo completo

    This role with Amazon offers a unique opportunity to develop leadership skills in a dynamic and inclusive environment. As an Area/Shift Manager, you will be responsible for leading a diverse team to ensure seamless operations and meet business objectives.Key Responsibilities:Promote a culture of safety and wellbeing within the team.Analyse and implement...

  • Area Manager

    hace 1 mes


    Valladolid, Valladolid, España Mygwork A tiempo completo

    Job Summary:As an Area Manager at Amazon, you will be responsible for leading a large and diverse team to ensure your area of the business meets customer demands. You will gain experience in managing operations, analyzing data, and implementing corrective actions to improve quality and productivity.Key Responsibilities:Promote a culture of safety and...

  • Cardiac Training Lead

    hace 4 semanas


    Valladolid, Valladolid, España Edwards Lifesciences A tiempo completo

    Cardiac Training Lead - German OperationsWe are seeking a highly skilled Cardiac Training Lead to join our German operations team. As a key member of our internal training department, you will be responsible for designing and delivering best-in-class training programs for our internal team members. Your primary focus will be on developing and implementing...

  • Operations Director

    hace 4 semanas


    Valladolid, Valladolid, España Ontex A tiempo completo

    Job Title: Operations DirectorJob Summary:We are seeking an experienced Operations Director to lead our manufacturing site and drive performance improvement. The successful candidate will have a strong background in lean principles and experience in a manufacturing environment. Key responsibilities include leading and coaching teams, delivering business...


  • Valladolid, Valladolid, España Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg A tiempo completo

    Job Title: Rigid Packaging Operations ManagerAbout the Role: We are seeking a highly skilled Rigid Packaging Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading the rollout of strategic operational excellence initiatives across our segments.Key Responsibilities: • Lead the rollout of strategic...


  • Valladolid, Valladolid, España Mygwork A tiempo completo

    **Graduate Operations Manager Opportunity**This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.We are seeking a Graduate Operations Manager to join our vast fulfillment and operations network in various locations across the EU. This is a permanent position from day...


  • Valladolid, Valladolid, España Fundcraft Holdco S.L A tiempo completo

    Job DescriptionFundcraft Holdco S.L. is revolutionizing the fund industry with digital-native fund operations. As a Senior Recruiter, you will play a crucial role in building and reinforcing our workforce by identifying, attracting, and hiring exceptional talent across various departments.About the CompanyWe are a fully CSSF-licensed AIFM and central...


  • Valladolid, Valladolid, España Fundcraft Holdco A tiempo completo

    About Fundcraft HoldcoWe're revolutionizing the fund industry with digital-native fund operations. Our mission is to be our clients' digital native partner, providing simple, transparent, and integrated fund operations that empower alternative investment managers to focus on their core business.The RoleWe're seeking a highly skilled and motivated Client...

  • Compliance Expert

    hace 7 días


    Valladolid, Valladolid, España Fundcraft Holdco A tiempo completo

    About FundcraftFundcraft Holdco is a digital-native fund operations provider, revolutionizing the fund industry with innovative tech-led approaches. Our mission is to empower alternative investment managers by offering simple, transparent, and integrated fund operations.Job DescriptionWe are seeking a seasoned Compliance Expert to lead our Anti-Money...

  • Senior Operations Manager

    hace 4 semanas


    Valladolid, Valladolid, España Amazon Spain Fulfillment, S. L. U. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Operations Manager to join our team at Amazon Spain Fulfillment, S. L. U. As a key member of our operations team, you will be responsible for leading a large and diverse team to ensure our area of the business meets customer demands and targets.Key ResponsibilitiesPromote a culture of safety and wellbeing...


  • Valladolid, Valladolid, España Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg A tiempo completo

    Company OverviewKläCkner Pentaplast Europe Gmbh & Co. Kg is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation.About UsWe incorporate sustainability into everything we do by creating innovative products that enhance product protection, shelf life and contribute...


  • Valladolid, Valladolid, España Mygwork A tiempo completo

    As a Graduate Area Manager at Amazon, you will be part of an innovative and fast-paced team that strives to consistently delight customers by efficiently delivering products worldwide.We are seeking positive, self-motivated individuals with just the right combination of leadership skills and professional business acumen to join our vast fulfillment and...


  • Valladolid, Valladolid, España Amazon A tiempo completo

    We are looking for an EMEA Payroll Project Lead who can drive the success of our payroll operations. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and providing high-quality results.Key ResponsibilitiesFacilitate meetings and workshops to gather requirements, review progress, and...


  • Valladolid, Valladolid, España Frank Group, Inc A tiempo completo

    Job Summary:The Executive Director of Private Label Operations will oversee the development and execution of strategies to drive growth and profitability for our private label product lines. This role will lead cross-functional teams to achieve annual volume and profit objectives, while ensuring the long-term viability of our product lines.Key...


  • Valladolid, Valladolid, España Mygwork A tiempo completo

    Company OverviewAmazon is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Salary: £45,000 - £60,000 per annum, depending on location and experience.Job DescriptionWe are seeking a Graduate Area/Shift Manager to join our vast fulfillment and operations network in various locations across the...

  • Store Manager

    hace 1 mes


    Valladolid, Valladolid, España Levi Strauss & Co A tiempo completo

    Job Title: Store ManagerLevi Strauss & Co. is seeking a highly motivated and experienced Store Manager to lead our retail store in Valladolid, Spain. As a Store Manager, you will be responsible for driving sales growth, managing store operations, and developing a high-performing team.Key Responsibilities:Develop and implement sales strategies to achieve...