Client Servicing Specialist

hace 2 semanas


Valladolid, Valladolid, España Ebury A tiempo completo

Ebury Institutional is a leading provider of financial services, and we are seeking a skilled Client Servicing Specialist to join our team.

The successful candidate will be responsible for supporting clients and acting as a liaison between front office, clients, and back office teams.

Responsibilities will include:

  • Resolution of customers' related requests on email, chat, or call
  • Collaboration with multiple internal departments to solve client queries
  • Collaboration with front office teams to provide great customer service
  • Identification of upsell opportunities in existing client portfolio

This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression.

The ideal candidate will be:

  • Driven, with the desire to provide a high level of service to clients
  • A strong communicator, with fluency in English (and French as an advantage)
  • Proactive
  • Fast learning, with the ability to multitask and prioritize workload appropriately
  • Diligent, with excellent attention to detail
  • A team player

Requirements:

The role is fast-paced and demanding, and attention to detail and the ability to work effectively under pressure are a necessity. All work will be conducted in English, both written and verbal.



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