Client Servicing Specialist
hace 3 semanas
About the Role:
Ebury Institutional is seeking a highly motivated and detail-oriented Client Servicing Specialist to join our team. As a Client Servicing Specialist, you will be responsible for providing exceptional customer service to our institutional clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Support clients with their queries and requests via email, chat, or phone
- Collaborate with internal teams to resolve client issues and improve overall client experience
- Identify opportunities to upsell and cross-sell Ebury's products and services
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and prioritize tasks
- Strong attention to detail and problem-solving skills
About Ebury:
Ebury is a fast-growing FinTech company that offers a range of products and services to institutional clients. We are committed to providing exceptional customer service and building long-term relationships with our clients.
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Valladolid, Valladolid, España Ebury A tiempo completoAbout the RoleEbury is a leading FinTech firm, renowned for its innovative approach to financial services. As a Client Servicing Analyst, you will play a vital role in supporting the growth of our Institutional business.Key ResponsibilitiesProvide exceptional client support, ensuring seamless transactions and processes on our platform.Collaborate with...
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