Client Servicing Specialist

hace 3 semanas


Valladolid, Valladolid, España Ebury A tiempo completo
About the Role

Ebury is a leading FinTech firm, recognized for its innovative approach to financial services. As a Client Servicing Specialist, you will play a critical role in supporting the growth of our Institutional business. You will collaborate with cross-functional teams to ensure seamless client experiences and efficient transaction processing.

Key Responsibilities
  • Support clients through email, chat, or call, resolving queries and concerns in a timely and professional manner.
  • Collaborate with internal departments to resolve complex client issues and improve overall client satisfaction.
  • Work closely with front office teams to provide exceptional customer service and identify opportunities for upselling.
Requirements
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proactive and driven, with a passion for delivering high-quality service to clients.
  • Ability to multitask, prioritize, and manage competing demands.
About Ebury

Ebury is a rapidly growing, international company with a presence in over 25 countries. We value diversity and inclusivity, and offer a dynamic and collaborative work environment. Join us in shaping the future of FinTech and driving innovation in the financial services sector.



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