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Technical Support Specialist for Lighting Solutions in Lisbon
hace 1 mes
Job Summary
We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional support to customers through various channels, including phone, email, and social media.
Key Responsibilities
- Provide timely and effective support to customers, ensuring their issues are resolved to their satisfaction.
- Assist customers with pre-sales, general inquiries, and technical support issues, adapting the brand's voice and tone for interactions on both private and public channels.
- Work collaboratively with a multicultural team environment, ensuring excellent customer satisfaction through friendly and responsive communication.
What We Offer
- A competitive salary package, including a gross monthly salary of 1100€, plus a performance bonus of up to 100€ per month, meal vouchers, and reimbursement of transportation costs.
- The opportunity to work in a fast-paced and challenging environment, collaborating with some of the biggest brands in the industry.
- A multicultural and international environment, with fully paid training, professional development, and career evolution opportunities.
About Us
Our company is a global Customer Experience Specialist, with a presence in over 50 countries and a team of over 50,000 employees. We are committed to delivering exceptional customer experiences and are seeking a talented and motivated individual to join our team in Lisbon.
