Personalized Guest Experience Coordinator

hace 1 mes


Palma, Baleares, España Four Seasons Hotels And Resorts A tiempo completo

About Four Seasons Hotels and Resorts:Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We strive to provide a world-class employee experience and company culture that enables us to deliver exceptional guest experiences.

**Company Overview**

We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with respect and kindness. Our purpose is to create impressions that will stay with our guests for a lifetime by truly connecting with the people and world around us.

**About the Location**

The Four Seasons Resort Mallorca is situated on the stunning Formentor Peninsula, offering breathtaking views of the Mediterranean and surrounding landscapes. This historic property, originally opened in 1929 within a private estate, is currently undergoing restoration and renovation and scheduled to open its doors as a Four Seasons resort in June 2024.

**Job Summary**

As a Mozo/A de Habitaciones, you will play a vital role in ensuring the smooth operation of our hotel's housekeeping department. Your primary responsibility will be to support our Camareros/as de Pisos team in maintaining the highest standards of cleanliness and organization throughout the hotel.

**Key Responsibilities**

- Assist with tasks and responsibilities in the absence of or during peak periods in the Lobby Reception and Housekeeping areas.

- Seek opportunities to personalize the guest experience by anticipating their needs and exceeding their expectations.

**Requirements**

- High level of attention to detail and strong work ethic.

- Excellent communication skills.

- Flexible schedule and ability to work varied shifts, including weekends and holidays.

**What We Offer**

- Competitive salary: €24,000 - €30,000 per year, depending on experience.

- Comprehensive benefits package, including meal allowances and uniform cleaning services.

- Opportunities for training and development.

- Employee discounts at Four Seasons properties worldwide.



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