Luxury Banquets Director
hace 7 horas
We are seeking a highly skilled Luxury Banquets Director to join our team at Hotel Arts Barcelona.
Job SummaryThe successful candidate will be responsible for leading the Banquets Department, ensuring exceptional customer service and driving revenue growth. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and a passion for delivering luxury experiences.
Key Responsibilities- Managing Banquet Operations: Project supply needs, apply knowledge of laws related to events, control liquor costs, manage inventory, ensure accurate billing, coordinate event execution, and attend pre-conference meetings.
- Leading the Banquet Team: Attend and participate in meetings, lead shifts, review scheduled events, anticipate service challenges, incorporate guest satisfaction into departmental discussions, and focus on continuous improvement.
- Ensuring Exceptional Customer Service: Anticipate guests' needs, respond promptly, display leadership in hospitality, create a positive atmosphere, handle guest problems, emphasize guest satisfaction, empower employees, and strive for continuous improvement.
To be considered for this role, you should have:
- A high school diploma or equivalent, or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field.
- 4 years of experience in event management, food and beverage, sales and marketing, or related professional area.
- Excellent leadership, communication, and problem-solving skills.
- The ability to work well under pressure and prioritize multiple tasks.
- A passion for delivering exceptional customer service and driving revenue growth.
We offer a competitive salary range of €45,000 - €60,000 per annum, depending on experience, as well as excellent benefits, including:
- A comprehensive health insurance package.
- A generous holiday allowance.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Hotel Arts Barcelona is a luxurious 5-star hotel located in the heart of Barcelona. We pride ourselves on delivering exceptional customer experiences and providing a unique and memorable stay for our guests. As part of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering luxury experiences.
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