Banquets Assistant Manager
hace 4 días
Overview
SLS Barcelona is seeking a seasoned Banquets Assistant Manager to lead our pre-opening team. This role will work closely with the Director of Banqueting to ensure seamless execution of group functions, providing exceptional service and leadership.
About You
We're looking for a talented individual with +3 years' experience in food and beverage management, preferably in a luxury hotel setting. You should possess strong problem-solving skills, be highly detail-oriented, and have a proven track record of leading high-performing teams.
Key Responsibilities
- Provide warm, sincere, and engaging service to guests.
- Ensure smooth functioning of the Banquet Department on a daily basis.
- Execute banquets functions with precision and expertise.
- Creative scheduling of the banquet Leadership Team, Captains, Banquet Servers, Coordinator.
- Analyze, develop, and revamp internal processes to provide unique services ideas and incentives.
- Address guest issues or complaints promptly and effectively.
- Maintain high staff morale and team spirit through active communication, training, and coaching.
- Conduct performance evaluations and provide ongoing training opportunities.
- Uphold the highest standard of internal and external customer service.
Requirements
- Degree in Hospitality/Restaurants Management.
- +3 years' experience in food and beverage management, preferably in a luxury hotel setting.
- Problem-solving & decision-making skills; analytical and highly detail-oriented.
- Proven team leader with a high level of energy and motivation.
- Proficient knowledge of computer systems (Microsoft Word, Excel & Outlook).
- Excellent verbal and written communication skills; fluent in Spanish and English.
Benefits
- A competitive salary: €60,000 - €80,000 per year.
- The opportunity to join an innovative, fast-growing international group.
- Plenty of opportunities for development and growth.
- Excellent discounts across the Ennismore family of brands.
What's Next?
Apply now to become part of our dynamic team and embark on a rewarding career journey at SLS Barcelona.
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