Banquets Assistant Manager

hace 4 semanas


Barcelona, Barcelona, España SLS A tiempo completo
Job Description

We are seeking an experienced Banquets Assistant Manager to join our pre-opening team at SLS Barcelona. As a key member of our Banquet Department, you will be responsible for ensuring the smooth and efficient functioning of our banquet operations.

Key Responsibilities
  • Provide Exceptional Service: Deliver warm, sincere, and engaging service to our guests, ensuring their needs are met and exceeded.
  • Lead the Banquet Team: Supervise and motivate the Banquet Leadership Team, Captains, Banquet Servers, and Coordinator to ensure seamless execution of all banquet functions.
  • Coordinate Banquet Operations: Oversee the timely, precise, and expert execution of all banquet functions, ensuring exceptional service and guest satisfaction.
  • Develop and Implement Processes: Analyze, develop, and revamp internal processes to create new ways of providing unique and innovative services, ideas, and incentives.
  • Maintain High Staff Morale: Ensure departmental adherence to, and awareness of, Health & Safety standards, and maintain high staff morale and team spirit through active on-the-floor communication, training, and coaching.
  • Conduct Performance Evaluations: Conduct performance evaluations and provide ongoing training and development opportunities to ensure the delivery of excellent service.
Requirements
  • Degree in Hospitality/Restaurants Management: Hold a degree with an emphasis in Hospitality/Restaurants Management.
  • Experience in Food and Beverage Management: Possess +3 years of experience in food and beverage management, preferably in a luxury hotel setting.
  • Problem-Solving and Decision-Making Skills: Demonstrate problem-solving and decision-making skills, analytical and highly detail-oriented.
  • Proven Team Leadership: Proven team leader with a high level of energy and motivation, with a proven track record of living the company's values.
  • Computer Skills: Proficient knowledge of computer systems, including Microsoft Word, Excel, and Outlook.
  • Language Skills: Fluent in Spanish and English.
What We Offer
  • Competitive Package: A competitive package and plenty of opportunity for development.
  • Excellent Discounts: Excellent discounts across the entire Ennismore family of brands.


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