German Speaking Customer Service Representative
hace 4 semanas
We are seeking a highly skilled German Speaking Customer Service Representative to join our team at Eco Plus Solutions. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our German-speaking clients.
Key Responsibilities:
- Provide top-notch support to German-speaking customers via phone, email, WhatsApp, and live chat.
- Assist clients with issues related to account setup, password recovery, transactions, and other digital banking services.
- Educate clients about our innovative digital banking products and services for the German market.
- Clearly explain the features, advantages, and risks of various banking and investment products.
- Recommend banking products based on customer needs, following compliance and regulatory requirements.
Requirements:
- Fluent or native in German (C1 level or above) and proficient in English.
- Knowledge of Spanish is an asset but not necessary.
- Must reside in Spain and have access to a reliable internet connection.
- Minimum requirement is a high school diploma or equivalent.
What We Offer:
- Competitive salary package based on experience and performance.
- Private health insurance for you and your family, along with life insurance coverage.
- Remote work environment with flexibility to work from home anywhere in Spain.
- Opportunities for growth and career advancement within a fast-paced and evolving digital banking environment.
- Full training and support to ensure you have all the tools you need to excel in your role.
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