German Speaking Customer Support Specialist

hace 4 semanas


Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

Wibit Consulting & Services (WibitCS) is partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in a dynamic environment. This role offers the opportunity to work in a fast-paced setting, handling inquiries from bank clients and providing excellent customer service.

Key Responsibilities:

  • Manage bank client inquiries via phone, chat, and email
  • Deliver outstanding customer service, ensuring accurate and timely resolution
  • Support marketing campaigns and present the product range to customers

Requirements:

  • Fluent in German (C2 level) and English (B2 level)
  • Strong communication and problem-solving skills
  • Ability to manage stressful situations effectively

This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.

The successful candidate will be responsible for delivering exceptional customer experiences and providing timely resolutions to client inquiries. If you have strong communication skills and a passion for customer service, this could be the ideal opportunity for you.



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