German Speaking Customer Support Specialist
hace 4 semanas
Wibit Consulting & Services (WibitCS) is partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in a dynamic environment. This role offers the opportunity to work in a fast-paced setting, handling inquiries from bank clients and providing excellent customer service.
Key Responsibilities:
- Manage bank client inquiries via phone, chat, and email
- Deliver outstanding customer service, ensuring accurate and timely resolution
- Support marketing campaigns and present the product range to customers
Requirements:
- Fluent in German (C2 level) and English (B2 level)
- Strong communication and problem-solving skills
- Ability to manage stressful situations effectively
This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.
The successful candidate will be responsible for delivering exceptional customer experiences and providing timely resolutions to client inquiries. If you have strong communication skills and a passion for customer service, this could be the ideal opportunity for you.
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