Senior Credit Collections Specialist
hace 7 días
Align Technology, Inc. is seeking a highly skilled Sr. Credit Collections Specialist to join our team. As a key member of our finance department, you will be responsible for managing credit risk and collections processes to ensure timely payments from our customers.
Key Responsibilities- Control outstanding and overdue receivables to minimize risk of non-receivable accounts
- Have daily contact with customers to resolve payment issues and ensure proper actions are taken
- Support Financial Accountants in processing customer payments and coordinating follow-up with external collection agencies
- Work on dedicated lists of dental clients to ensure portfolio is up-to-date and aligned with company KPIs
- Collaborate with Sales, Customer Service, and Account Receivables to ensure smooth customer experience
- Propose payment plans and credit management solutions to customers
- Bachelor's Degree (or equivalent)
- 4+ years of relevant experience
- Excellent written and verbal communication skills in Spanish and English
- Portuguese is considered a plus
- Solid problem-solving skills
- SAP and Excel knowledge, with experience in Salesforce and BI a plus
Align Technology, Inc. is a publicly traded medical device company that is transforming smiles and changing lives. We offer a dynamic and collaborative work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for credit management, we encourage you to apply for this exciting opportunity.
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