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Dental Support Organisation Liaison
hace 1 mes
Job Title: Dental Support Organisation Liaison
Job Summary:
The role of the Dental Support Organisation Liaison involves ensuring seamless collaboration between our organisation and the Dental Support Organisation. You will oversee the planning, coordination, and execution of initiatives to meet the demands of the DSO, ensuring that the right teams are briefed, supported, and aligned, and managing workflow and development to achieve mutual success.
Key Responsibilities:
• Collaborate with DSO stakeholders and internal teams to develop strategic plans that align with the objectives and priorities of both organisations.
• Understand and prioritise the demands of the DSO, ensuring that resources are allocated effectively to meet their needs while maximising efficiency and profitability.
• Coordinate with cross-functional teams to ensure they are adequately briefed on DSO requirements, providing guidance and support as needed to ensure alignment and understanding.
• Oversee the workflow between our organisation and the DSO, identifying opportunities for improvement and implementing solutions to optimise processes and enhance collaboration.
• Monitor the progress of initiatives and projects related to the DSO partnership, identifying potential risks and barriers and implementing strategies to overcome them.
• Serve as the primary point of contact for the DSO commercial team, addressing any issues or concerns in a timely and effective manner.
Requirements:
• 5+ years of experience in account management.
• 3+ years of experience in customer success.
• Experience working in the dental industry is a must.
• Fluent in English and Spanish.
