Key Client Liaison Specialist

hace 1 semana


Málaga, Málaga, España The Trades Team A tiempo completo
About The Trades Team

We are a UK-based plumbing and heating company with a strong reputation for delivering exceptional customer service and quality workmanship. Our office in Coín, Andalucía, Spain, is where our self-employed Office Administrator will be based.

Role Overview

As a Key Client Liaison Specialist, you will be responsible for various tasks that include handling inbound calls and emails, providing top-notch customer service, and nurturing relationships with clients. You will also manage social media presence, create content, and support marketing campaigns.

Main Responsibilities
  • Customer Service: Handle inbound calls and emails, ensuring excellent communication with clients.
  • Relationship Building: Contact clients daily to nurture and develop long-lasting relationships.
  • Social Media Management: Create engaging content for social media platforms and monitor online presence.
  • Marketing Support: Assist in creating and implementing marketing campaigns, including blog posts for the company website.
  • Administrative Tasks: Manage calendars efficiently, schedule appointments for engineers, and perform administrative duties such as record-keeping and database updates.
Requirements

To succeed in this role, you will need:

  • Excellent Communication Skills: Fluent English (written and spoken).
  • Relevant Experience: Background in customer service, administration, or marketing.
  • Social Media Familiarity: Knowledge of social media platforms and content creation.
  • Organizational Skills: Strong organizational skills, attention to detail, and ability to multitask.
Benefits

This self-employed position offers:

  • Competitive Monthly Pay: Including coverage for autónomo contributions.
  • Paid Holidays: Enjoy paid holidays.
  • Dynamic Work Environment: Collaborate with our team in a supportive and expanding company.

The monthly pay for this role includes the amount needed to cover autónomo contributions, making it an attractive opportunity for those who want to register as autónomo in Spain.



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