Client Servicing Specialist

hace 3 semanas


Málaga, Málaga, España Empresa Reconocida A tiempo completo

About the Role

Ebury is a leading FinTech firm that offers a range of innovative products and services. We are seeking a highly skilled Client Servicing Specialist to join our team in Malaga. As a Client Servicing Specialist, you will play a critical role in safeguarding Ebury and our clients from financial crime risk. Your responsibilities will include liaising with clients, managing requests for information, and completing allocated tasks in a timely manner.

Key Responsibilities

  • Safeguard Ebury and our clients from financial crime risk, including money laundering, terrorist financing, bribery, and corruption.
  • Liaise with clients and sales representatives to ensure timely completion of cases and tasks.
  • Manage requests for information relating to client accounts or activity with Ebury.
  • Efficiently manage a personal portfolio of cases and tasks.
  • Communicate the status of tasks to colleagues and supervisors, escalating problems swiftly as needed.

Requirements
  • University degree.
  • Diligent with excellent attention to detail.
  • Proactive with the ability to work within strict timeframes and under pressure.
  • Strong communication skills, both written and verbal.
  • Fluency in English, Spanish, and French.

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. We are headquartered in London and have a presence in over 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. We believe in inclusion and are committed to creating a workplace that is welcoming and inclusive for all.

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