Moncler Outlet Client Advisor

hace 2 semanas


Málaga, Málaga, España Moncler A tiempo completo

Job Title: Client Experience Specialist

Job Summary: We are seeking a Client Experience Specialist to join our team at Moncler. As a Client Experience Specialist, you will be responsible for creating a unique and personalized experience for our clients, ensuring a long-lasting relationship and driving sales results.

Key Responsibilities:

  • Ensure a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment
  • Achieve excellent selling performances and results
  • Implement and maintain Company's Visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management
  • Actively cooperate during preparation and execution of inventories
  • Work with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner

Requirements:

  • Previous experience in sales roles
  • Experience in structured Fashion Luxury/Retail Companies is a plus
  • Passionate in Retail, Client service and commercial mindset
  • Excellent understanding of the luxury sector and product sensitivity
  • Strong communication skills
  • Willingness to evolve in the organization; willingness to relocate is a plus
  • Digitally aware and open to new ways of working


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