Instrumentation Support Specialist

hace 3 días


Barcelona, Barcelona, España Beckman Coulter Life Sciences A tiempo completo

Company Overview
Beckman Coulter Life Sciences is a leading provider of innovative solutions for the life sciences industry. With a rich history spanning over 80 years, we have established ourselves as a trusted partner to our customers, empowering them to drive scientific discovery and improve human health.

Salary
The estimated annual salary for this position is approximately $75,000-$90,000, depending on experience and qualifications.

Job Description
We are seeking a highly skilled Instrumentation Support Specialist to join our Customer Care team in Barcelona, Catalunya. As a key member of our team, you will be responsible for providing frontline support to our customers, resolving technical issues, and ensuring customer satisfaction and retention. Your primary focus will be on troubleshooting instrumentation performance issues, training customers, and verifying system operational performance and data quality. This role involves remote work and periodic travel to other areas and overnight stays.

Required Skills and Qualifications
To be successful in this role, you will need an associate degree in a relevant field (technical, biomedical, instrumentation, electrical engineering, or related) or equivalent experience. Fluency in English (verbal and written) is essential. Additionally, you should possess strong analytical skills, be self-motivated, and have excellent communication skills. Previous experience in diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory settings, or experience as a Field Service Engineer or Biomedical Engineer would be beneficial.

Benefits
This role offers a unique opportunity to develop your knowledge and skills, collaborate with internal teams and external customers, and contribute to delivering successful installations that meet customer requirements and company goals. You will be part of a dynamic team driven by a shared vision to accelerate answers and improve human health.



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