Multilingual Technical Support Specialist for the French Market with English
hace 3 semanas
Cpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
Job SummaryWe are seeking a highly organized and skilled Technical Support Agent to join our dynamic, motivated, and multicultural team. As a Technical Support Agent, you will handle technical queries over email and chat, striving for first-contact resolution.
Key Responsibilities- Understand and respond to client requests (by email and chat) in a timely and efficient manner.
- Analyze client situations to provide quick and effective solutions.
- Identify technical incidents, comprehend them, and provide suitable solutions.
- Offer adequate solutions with a positive approach.
- Organize product returns and follow up on exchanges and repairs.
- A fluent level of French (spoken and written).
- A high level of English.
- Excellent interpersonal skills.
- Ability to put yourself in our customers' shoes, analyze their problems, and offer individual solutions.
- Ability to work within a team, be easy-going, and adjust quickly to new environments.
- Full-time position (39 hours/week).
- Salary: €21,000.00 gross per year.
- Bonus: Performance Bonus up to €150 gross per month.
- Holidays: 2 accrued days per month / 24 calendar days per year.
- Paid bank holidays + 1 extra day in lieu.
- Hybrid work arrangement: 3 to 4 days per week at the office.
- Training: 4 weeks of training based in the office.
- Office location: Barcelona (La Sagrera).
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Technical Support Specialist for French Market with English
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleCpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Job SummaryWe are seeking a highly organized and detail-oriented Technical Support...
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Technical Support Specialist for French Market with English
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleCpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Job SummaryWe are seeking a highly organized and detail-oriented Technical Support...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored support solutions for clients worldwide, focusing on customer service, sales, and technical support. Our company values diversity and inclusion, creating a vibrant and innovative culture.About the RoleWe are seeking a Technical Support...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We provide multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our CultureWe celebrate diversity and welcome everyone. Our...
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Technical Support Specialist for French Market with English
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We provide multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our CultureWe celebrate diversity and welcome everyone. Our...
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Barcelona, Barcelona, España Importante Empresa A tiempo completo{"title": "Technical Support Specialist", "description": "Role OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients in the French market.Key ResponsibilitiesRespond to client inquiries via email...
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Technical Support Specialist for French Market
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Barcelona, Barcelona, España Importante Empresa A tiempo completo{"title": "Technical Support Specialist", "description": "Role OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients in the French market.Key ResponsibilitiesRespond to client inquiries via email...
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Technical Support Specialist for French Market with English
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored support solutions for clients worldwide, focusing on customer service, sales, and technical support. Our company celebrates diversity and welcomes individuals from diverse backgrounds. We strive to create an inclusive work environment that...
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Technical Support Specialist for French Market with English
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored support solutions for clients worldwide, focusing on customer service, sales, and technical support. Our company celebrates diversity and welcomes individuals from diverse backgrounds. We strive to create an inclusive work environment that...