Technical Product Support Specialist
hace 6 días
We are seeking a talented individual to support customers in adopting our products, providing first-level assistance, defining test cases, creating manuals, and training clients on software configuration.
Key Responsibilities:
- Define, carry out, and document test cases for product functionality and modules.
- Develop comprehensive manuals for the software produced.
- Provide second-level support services and operational training to customers.
- Support customers in software parameterization and explain product functionality clearly.
- Collaborate with the commercial team to present the software to customers and prospects.
Essential Skills and Qualifications:
- Advanced knowledge of office suite applications.
- Basic SQL knowledge.
- Test analysis expertise.
Estimated Salary Range: €45,000 - €60,000 per year, depending on experience. This is a hybrid model position based in Madrid, Spain.
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