E-commerce Success Manager with High Demand

hace 1 semana


Madrid, Madrid, España DTC Job A tiempo completo

Looking to elevate your career in e-commerce? We're a cutting-edge hiring platform that partners with top 7-8 figure companies to find A-Players like you.

As an E-commerce Customer Success Manager, you'll be responsible for delivering exceptional client experiences and driving business growth. If you have a proven track record in customer success and are passionate about the e-commerce space, we want to hear from you

Key Responsibilities:
  • Client Management: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Freelancer Coordination: Collaborate with freelancers to streamline project execution and ensure timely delivery.
  • Onboarding and Job Posting: Welcome new clients and candidates, and effectively post jobs for our agency and e-commerce brand partners.
Requirements:
  • Experience: Proven background as a Customer Success Manager in e-commerce or direct-to-consumer environments.
  • Communication Skills: Excellent English communication skills and proficiency in using Slack, Airtable, and Shopify.
  • Timezone Adaptability: Ability to work within the CET timezone.
Nice to Have:
  • E-commerce Experience: Previous experience working with e-commerce brands is a plus.
  • Tool Proficiency: Familiarity with other project management and communication tools is beneficial.
Benefits:

We offer competitive compensation ranging from $80,000 to $110,000 annually, depending on experience, along with opportunities for growth and development in a dynamic and supportive environment.



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