Digital Commerce Professional

hace 1 mes


Madrid, Madrid, España DTC Job A tiempo completo

We are seeking an exceptional Digital Commerce Professional to join our team at DTC Job. This role offers a unique opportunity to work with e-commerce and agency companies, leveraging your skills to drive success in customer-facing roles.

Salary: $80,000 - $110,000 per year

About the Company

DTC Job is a platform that connects A-Players with verified 7-8 figure companies in the e-commerce and agency industry. Our goal is to provide personalized job matching services, ensuring that candidates have access to multiple job opportunities with top brands.

This results in high demand, low competition, and rates above market standards. We also offer training on market leader standard, empowering our talent pool to succeed in their careers.

Learn more about our approach

Job Responsibilities

As a Digital Commerce Professional, you will be responsible for:

  • Communicating effectively with clients, managing their expectations, and ensuring timely resolution of issues.
  • Collaborating with freelancers, coordinating their activities, and streamlining workflow management.
  • Booking freelancers, scheduling interviews, and onboarding clients and candidates.
  • Posting jobs for agencies and e-commerce brands, utilizing tools like Slack and Airtable for efficient workflow management.
Requirements

To excel in this role, you must possess:

  • Proven experience as a Customer Success Manager in e-commerce or Direct-to-Consumer environments.
  • Strong communication skills in English, with proficiency in using Slack, Airtable, and Shopify.
  • Ability to work within the Central European Time timezone, managing multiple projects and freelancers simultaneously.
Nice to Haves

In addition to the requirements, having previous experience working with e-commerce brands, familiarity with other project management and communication tools, and ability to manage multiple projects and freelancers simultaneously would be highly beneficial.

Benefits

At DTC Job, we offer a competitive salary, comprehensive training, and opportunities for growth and development. If you're passionate about digital commerce and customer success, we encourage you to apply for this exciting opportunity.



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