Guest Operations Coordinator

hace 2 semanas


Barcelona, Barcelona, España Ukio A tiempo completo

About Ukio:

We are a pioneering startup in the residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month.

Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional rental market and giving choice and flexibility to allow people to plant their roots anywhere.

Backed by Europe's top Venture Capital firms, we are currently ranked in the top 10 startups in Spain by LinkedIn and have successfully raised a Series A investment round of €27 million to propel our growth throughout Western Europe.

Our Culture:

We value diversity, compassion, and honesty above all else in our team. We are a dynamic and collaborative environment where everyone from foodies to athletes, adventure seekers to art buffs can thrive.

We know fun and always have a team event on our calendars, but we're also looking for a proactive, organized, and communicative individual to join our team as a Guest Operations Coordinator.

Role:

As a Guest Operations Coordinator, you will be responsible for the entire lifecycle management of bookings, from initial booking to post-check-out, ensuring a seamless and efficient process that meets Ukio's high standards of service and customer satisfaction.

You will coordinate efforts across departments to ensure that all bookings are managed smoothly, on time, and to the satisfaction of all parties involved.

This role requires a strong communicator who can drive processes forward while fostering strong relationships with key stakeholders.

Key Responsibilities:

  1. Manage the entire lifecycle of bookings, from initial booking to post-check-out.
  2. Coordinate efforts across departments to ensure seamless booking management.
  3. Ensure high standards of coordination and communication to meet Ukio's service and customer satisfaction standards.


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