Operations Manager

hace 2 semanas


Barcelona, Barcelona, España Ukio A tiempo completo

At Ukio, we're on a mission to empower individuals to live where they want, when they want. As a Guest Operations Manager, you'll play a pivotal role in managing the day-to-day operations of our city portfolio.



Your primary objective will be to ensure a seamless and delightful experience for our guests throughout their stay. This includes overseeing the entire local Guest Operations team, segmented into Quality Assurance and Facilities Management teams.



You'll be responsible for recruiting, training, and mentoring new team members, managing team schedules, and ensuring adequate coverage for check-ins, check-outs, and daily operations.



Additionally, you'll conduct regular performance evaluations, provide feedback, and foster professional growth within the team.



We're looking for a results-driven individual who can seek continuous improvement in process, team collaboration, and communication.



As a key member of our team, you'll have the opportunity to make a significant impact on our guests' experiences and help us achieve our mission.



Join us in creating a dynamic and supportive work environment where everyone feels valued and empowered to succeed.


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