Cinema Operations Manager

hace 3 semanas


Barcelona, Barcelona, España Village Roadshow A tiempo completo

About the Role:

Village Roadshow is seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Manager.

As a key member of our cinema operations team, you will be responsible for delivering exceptional customer service, managing site operations, and leading a team of hospitality professionals.

You will work closely with our General Manager to ensure the financial success of the site, including payroll and revenue results.

The ideal candidate will have experience in the hospitality industry, a high level of customer service skills, and the ability to develop and lead a team.

Key Responsibilities:

  • Delivering exceptional customer service and handling customer feedback and complaints
  • Managing site operations, including inventory management and reconciliation
  • Leading a team of hospitality professionals and developing their skills and knowledge
  • Supporting the General Manager to ensure the financial success of the site

What We Offer:

Village Roadshow is a fun, energetic, and collaborative team that thrives on being a social and hardworking team. We offer fantastic entertainment discounts and are a proud Circle Back Initiative Employer.


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