Guest Operations Specialist
hace 3 semanas
We are a dynamic startup with headquarters in Spain, founded in Barcelona and now expanding to multiple locations, including Madrid, Lisbon, Berlin, and Paris. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market.
We provide fully furnished and artfully designed apartments for stays starting at one month, removing the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc. This allows choice and flexibility for people to plant their roots anywhere.
We are backed by Europe's top Venture Capital firms and are committed to further building out our team, establishing ourselves in our current markets, and expanding our reach into multiple new markets. We are currently ranked in the top 10 startups in Spain by LinkedIn and have successfully raised a Series A investment round of €27 million.
Culture and TeamWe value diversity, compassion, and honesty above all else in our team. We've got a great mix of dedicated, collaborative, and results-driven people and are looking for more like-minded individuals to join our team. We embrace dynamic environments and grant full autonomy to our team members to act as the owners of their projects and tasks.
Our team is a diverse group of people from different backgrounds and interests, including foodies, athletes, adventure seekers, and art buffs. We prioritize fun and have a team event on our calendars to ensure everyone has a chance to socialize and have fun.
Job DescriptionWe are seeking a Junior Guest Operations specialist to focus on quality assurance operations, based in Barcelona and fluent in Spanish and English. Your primary responsibility will be to guarantee the seamless operation of the guest flow, from pre-check-in to post-check-out, verifying the quality and cleanliness of apartments, and ensuring a smooth and enjoyable stay.
Responsibilities- Assist the sales team with visits to apartments for potential customers.
- Manage the guest operations from check-in to check-out, including resolution of guest requests and complaints.
- Ensure the cleanliness and high-quality condition of the apartments.
- Conduct regular check-in inspections to ensure apartments meet quality and cleanliness standards.
- Manage guest access to apartments, key management, and keyless access codes, communicating with the GX team.
- Coordinate with housekeeping, maintenance, and other teams to schedule tasks and ensure timely turnaround between guest stays.
We prioritize attention to detail and a commitment to maintaining high-quality standards. If you have a C1 Spanish level and C1 English level, organized, and comfortable in customer-facing roles, we encourage you to apply.
Benefits- Private Health Insurance with ALAN.
- Flexible retribution with Payflow.
- Team buildings and office events.
- Transportation card.
- Breakfast at the office, fruits, nutrition bars, free coffee/tea, and popcorn.
- Amazing internal culture and no dress code.
- International working environment with many different nationalities.
We value diversity and inclusion and encourage applications from individuals of all backgrounds. We look forward to receiving your application and exploring how you can contribute to our team.
-
Guest Operations Quality Assurance Specialist
hace 1 semana
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe're a dynamic startup disrupting the traditional real estate market by providing fully furnished and artfully designed apartments for short-term stays. Our mission is to empower individuals to live freely, without long-term contracts or hassle.Our CultureWe value diversity, compassion, and honesty. Our team is composed of creative and driven...
-
Junior Guest Operations Specialist
hace 1 mes
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe are a dynamic startup with headquarters in Spain, founded in Barcelona and expanding to other European cities. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market.We provide fully furnished and artfully designed apartments for stays starting at one month,...
-
Guest Experience Operations Specialist
hace 24 horas
Barcelona, Barcelona, España Ukio A tiempo completoUkio OverviewWe are one of the most promising startups of 2023, founded in Barcelona and headquartered in Spain. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market. We provide fully furnished and artfully designed apartments for stays starting at one month, giving choice...
-
Guest Operations Intern
hace 1 mes
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe are a rapidly growing startup with headquarters in Spain, founded in Barcelona and expanding to other European cities. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market.We provide fully furnished and artfully designed apartments for stays starting at one...
-
Financial Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España Sls A tiempo completoFinancial Operations SpecialistAt SLS Barcelona, we are seeking a highly skilled Financial Operations Specialist to join our pre-opening team. As a key member of the Finance department, you will support the financial operations of the hotel while managing hotel assets and ensuring a centralized accounting environment.Key Responsibilities:Verify that the PMS...
-
Hospitality Team Lead
hace 6 días
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoAIRE Ancient Baths is seeking a highly skilled and experienced Hospitality Team Lead to join our team as a Guest Experience Specialist. As a key member of our front desk team, you will be responsible for ensuring that every guest has an exceptional experience at our luxurious facilities.Job Summary:We are looking for a charismatic and organized individual...
-
Guest Operations Intern
hace 4 semanas
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe are a rapidly growing startup with headquarters in Spain, founded in Barcelona and expanding to other European cities. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market.We provide fully furnished and artfully designed apartments for stays starting at one...
-
Financial Operations Specialist
hace 1 semana
Barcelona, Barcelona, España Ennismore A tiempo completoFinancial Operations SpecialistWe are seeking a highly skilled Financial Operations Specialist to join our pre-opening team at SLS Barcelona. As a key member of our finance team, you will be responsible for ensuring the accuracy and integrity of all financial transactions related to hotel operations.Key Responsibilities:Verify and reconcile daily...
-
Operations Quality Assurance Specialist
hace 1 semana
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe are a leading startup in the residential real estate market, revolutionizing the way people live and travel. With headquarters in Spain and offices in key European cities, we are committed to empowering individuals to live where they want, when they want.Our mission is to provide fully furnished and artfully designed apartments for stays...
-
Guest Experience Specialist
hace 6 días
Barcelona, Barcelona, España Sonder A tiempo completoAbout SonderSonder is a pioneering hospitality company that is revolutionizing the industry through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. Launched in 2014, Sonder has made a significant impact by offering a variety of accommodation options - from rooms to suites and apartments - in over 40 cities across 10...
-
Senior Marketing Operations Specialist
hace 3 semanas
Barcelona, Barcelona, España Amenitiz A tiempo completoAmenitiz is seeking a seasoned Senior Marketing Operations Specialist to optimize our marketing efforts and drive efficiency. As a key member of our team, you will bridge the gap between Marketing, Sales, and Onboarding, ensuring seamless collaboration and alignment in strategies and objectives.About the Role:As a Senior Marketing Operations Specialist, your...
-
Guest Experience Ambassador
hace 1 semana
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob SummaryJob Title: Guest Experience AmbassadorJob Category: Rooms & Guest Services OperationsOur Guest Experience Ambassadors are the face of our hotel, providing exceptional service to our guests. They take the initiative to deliver a wide range of services that guide guests through their entire stay.We are seeking a highly skilled and customer-focused...
-
Cloud Services Operations Specialist
hace 6 días
Barcelona, Barcelona, España TD SYNNEX Europe Services and Operations S.L.U. A tiempo completoJob DescriptionAs a Cloud Services Operations Specialist with TD SYNNEX Europe Services and Operations S.L.U., you will play a vital role in the vendor purchasing, credit monitoring, and billing process. This involves collaborating with Business Unit leaders and their key partners to develop strategies and deliver best-in-class systems and operations across...
-
Sales Operations Specialist
hace 1 mes
Barcelona, Barcelona, España Autodesk A tiempo completoJob Title: Sales Operations SpecialistFusion, the industry-leading cloud-based software for design and manufacturing from Autodesk, is seeking a Sales Operations Specialist to enhance efficiency and implement strategic initiatives.In this role, you will optimize sales operations tools, provide support to global sales leadership and sales representatives, and...
-
Product Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España Live Nation Entertainment A tiempo completoJob Description:Product Operations SpecialistLive Nation Entertainment is seeking a highly skilled Product Operations Specialist to join our Global Client Support & Operations Organization. As a Product Operations Specialist, you will be responsible for owning the iterative roll-out of new products and features delivered by Ticketmaster's Product and...
-
Aviation Operations Specialist
hace 1 semana
Barcelona, Barcelona, España Fly Level Sl A tiempo completoAviation Operations SpecialistFly Level Sl is seeking a skilled Aviation Operations Specialist to join our team. Key Responsibilities:Manage crew resources to ensure efficient and cost-effective operationsHandle operational incidents, including aircraft rerouting and low staffingMaintain relationships with crew, other departments, and team membersDevelop and...
-
Reservations Agent
hace 4 semanas
Barcelona, Barcelona, España W Hotels A tiempo completoJob SummaryWe are seeking a highly skilled Reservations Agent to join our team at W Hotels. As a key member of our hotel operations, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and accurate manner.Key ResponsibilitiesProcess reservation requests, changes, and cancellations via phone, mail, or other...
-
Role: Guest Operations Coordinator
hace 3 semanas
Barcelona, Barcelona, España Ukio A tiempo completoAbout UkioWe are a pioneering startup with headquarters in Spain, founded in Barcelona. Our mission is to empower individuals to live and work anywhere by disrupting the traditional residential real estate market. We provide fully furnished apartments for stays starting at one month, removing hassle and giving choice and flexibility to plant roots anywhere....
-
Marketing Operations Specialist
hace 1 semana
Barcelona, Barcelona, España Smadex Slu A tiempo completoMarketing Operations SpecialistSmadex is a leading advertising technology company that offers a fully transparent platform built with top technology and powerful machine learning algorithms. We are seeking a Marketing Operations Specialist to join our Sales Operations team in Barcelona. As a Marketing Operations Specialist, you will play a pivotal role in...
-
Guest Operations Coordinator
hace 4 semanas
Barcelona, Barcelona, España Ukio A tiempo completoAbout Ukio:We are a pioneering startup in the residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month.Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional rental market and giving choice and flexibility to allow people to plant their...