Property Management Coordinator

hace 4 días


Madrid, Madrid, España The Travel Chapter A tiempo completo
Job Title: Property Management Coordinator

About the Role:

We are seeking a highly organized and customer-focused Property Management Coordinator to join our team at The Travel Chapter.

As a Property Management Coordinator, you will be responsible for ensuring the smooth operation of our holiday homes, providing exceptional guest experiences, and maintaining high standards of property management.

Key Responsibilities:

* Assist guests before, during, and after their stay, responding to queries and resolving any issues that may arise.
* Coordinate with our cleaning, housekeeping, gardening, and maintenance teams to ensure properties are prepared and ready for guests.
* Manage complaints or feedback related to housekeeping standards and oversee the resolution process until a satisfactory outcome is achieved.
* Maintain accurate records and update administrative systems as needed.
* Represent The Travel Chapter in a professional manner, providing excellent customer service and ensuring a positive experience for our guests.

Requirements:

* Previous customer service experience, with a strong focus on delivering exceptional guest experiences.
* Strong organizational skills, with the ability to manage multiple tasks and priorities.
* Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
* Ability to work independently and make decisions with minimal supervision.
* Familiarity with property management systems and processes, with a willingness to learn and adapt to new systems and procedures.

What We Offer:

* Competitive salary and benefits package.
* Opportunities for professional development and growth within the company.
* A dynamic and supportive work environment, with a focus on teamwork and collaboration.
* The chance to work with a rapidly growing company that values employee development and well-being.

How to Apply:

If you are a motivated and customer-focused individual with a passion for property management, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

We look forward to hearing from you

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