Critical Facilities Operations Manager
hace 7 días
Job Summary
We are seeking a highly skilled and experienced Critical Facilities Operations Manager to join our team at Salute, Inc. As a key member of our operations team, you will be responsible for overseeing and managing site teams to implement established processes and procedures across Europe.
Key Responsibilities
- Direct line management of site engineers working on sites within Europe
- Oversee and manage site teams to implement established processes and procedures across Europe
- Availability for escalations 24/7 on a rota basis
- Ensure accuracy and governance of maintenance MOPs and equipment SOPs to ensure quality and accuracy, and conformance with company standards
- Oversee and manage Change Management activity, to ensure accuracy of information and quality of supporting documentation
- Collect and report operating metrics for sites to track and monitor site performance and efficiency
- Coordinate major activities among sites and track major outstanding issues to resolution
- Manage relationships with customers, suppliers, and internal teams
- Manage multiple complex projects simultaneously
- Solve complex problems, discuss operations with clients, and relay needs to teams
- Interpret instructions furnished in written, oral, diagram, or schedule form
- Create effective presentations and communicate with internal and external customers
- Demonstrate commitment to customer service for both coworkers and customers
- Ensure a consistent service across every site in line with company and contract requirements
Requirements
- A bachelor's degree (or equivalent) and a minimum 5 years of related leadership experience, or 8 years of data center related experience in lieu of a bachelor's degree
- Experience leading teams in a fast-paced and ever-changing dynamic environment
- Ability to travel up to 50% to meet with teams and customers
- Advanced analytical and quantitative skills
- Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
- Excellent attention to detail, strong organisational skills, and a willingness to accept new ideas and procedures
- Experience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reports
- Work well under pressure with a proactive approach
- Experience using datacentre change request software and ticketing systems
What We Offer
As a Critical Facilities Operations Manager at Salute, Inc., you will have the opportunity to expand your skills and experience working on mission-critical infrastructure service delivery for diverse wholesale and colocation data center clients.
Language
English (en-US)
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